Sample Letter for Request for Clarification in Applying Payment: [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Name of Recipient] [Title/Position] [Company/Organization] [Address] [City, State, ZIP Code] Subject: Request for Clarification in Applying Payment Dear [Name of Recipient], I hope this letter finds you well. I am writing to request clarification regarding an issue I have encountered with a payment I made to [Company/Organization] on [Date of Payment]. First and foremost, I would like to provide some background information. On [Date of Transaction], I have sent a payment amounting to [Payment Amount] for [Purpose of Payment] to [Account/Invoice Number] via [Payment Method, e.g., check, bank transfer, etc.]. However, upon reviewing my records and recent statements, I noticed that the payment has not been reflected correctly. To address this issue, I kindly request your assistance in clarifying the following points: 1. Confirmation of Receipt: Can you please confirm whether the payment has been received by [Company/Organization] on [Date of Payment]? It would be helpful if you could provide any supporting documentation or reference numbers associated with the transaction. 2. Allocation of Payment: Could you please specify how the payment has been allocated? I kindly request a breakdown of the applied payment to different accounts or outstanding balances, if applicable. 3. Outstanding Balance: In case there is any outstanding balance remaining after the payment, please provide details regarding the amount, due date, and any associated finance charges or penalties. 4. Credit Confirmation: If the payment has been incorrectly applied or if there are any discrepancies, I kindly request you to issue a credit for the overcharged amount or adjust the balance accordingly. I apologize for any inconvenience caused, but it is important for me to ensure that my payment has been accurately applied and accounted for. I kindly request you to provide me with the necessary information and any supporting documentation within [Specify a Reasonable Timeframe, e.g., 7-10 business days]. Should you require any additional information or have any questions, please do not hesitate to contact me at [Your Phone Number] or [Your Email Address]. I would appreciate your prompt attention to this matter, as resolving it at the earliest convenience is highly important to me. Please acknowledge receipt of this letter and inform me of your intended course of action. Thank you for your assistance in clarifying this matter. I value the professional relationship we have built and believe that this issue can be resolved amicably. I look forward to your prompt response. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.