[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP Code] Subject: Denial of Request for Additional Discount Dear [Customer's Name], I hope this letter finds you well. I am writing to address your recent request for an additional discount on the [product/service] you purchased from our company, [Company Name]. We highly value your business and appreciate your support. After careful consideration and a thorough review of your request, I regret to inform you that we are unable to grant the additional discount you have requested at this time. Rest assured, we have thoroughly evaluated your concerns and genuinely understand the importance of providing our valued customers with competitive pricing. While we acknowledge that you are a loyal and valued customer, it is essential to underline that our pricing structures are carefully designed to ensure fairness and consistency for all our customers. Our prices are set based on several factors, including raw material costs, overhead expenses, market conditions, and industry standards, to ensure our products/services remain of the highest quality while keeping our business sustainable. It is crucial to mention that we highly appreciate your continued business and support throughout the years. While we are unable to accommodate your request for additional discount, please be assured that we strive to provide exceptional value to our customers through various means, including competitive pricing, superior product quality, reliable customer service, and regular promotional offers. We remain committed to fulfilling your needs and providing you with the best possible experience. Should you have any further questions or require additional information, please do not hesitate to contact our customer service team at [Phone Number] or [Email Address]. Once again, I would like to express my gratitude for your continued patronage and assure you that we sincerely value your business. We look forward to serving you in the future and exceeding your expectations. Thank you for your understanding and support. Sincerely, [Your Name] [Your Title/Position] [Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.