[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Loan Servicing Company] [Address] [City, State, ZIP Code] Subject: Insufficient Amount to Reinstate Loan — Request for Clarification or Alternatives Dear [Loan Servicing Company], I hope this letter finds you well. I am writing regarding my recent attempts to reinstate my loan and the issue I have encountered due to an insufficient amount. I would like to discuss the matter further in order to find a feasible solution for both parties involved. Firstly, allow me to provide some context. As a resident of New Mexico, I have been experiencing financial hardship, which led to the temporary inability to fulfill my monthly loan obligations. However, I am determined to rectify this situation and bring my loan account up to date. In my recent communication with your customer service representative, I was informed that the reinstatement amount required was beyond my current means. Regrettably, I must highlight that the amount specified was beyond what I can immediately afford due to my ongoing financial challenges. I understand the importance of promptly resolving this matter and avoiding any further negative implications. Considering the aforementioned circumstances, I kindly request that you provide me with more detailed information regarding the specific components that contributed to the total reinstatement amount. This will enable me to better grasp the underlying calculations and explore potential alternatives to resolve the outstanding balance. Transparency and collaboration are vital in reaching a mutually beneficial solution. Furthermore, I would greatly appreciate your guidance on any available options or alternative arrangements tailored to my financial limitations. New Mexico has specific regulations and programs aimed at assisting borrowers in difficult situations, and I would appreciate your assistance in exploring these avenues. This may include loan modification, temporary forbearance, or other suitable alternatives that could help me regain financial stability and reinstate my loan successfully. I am fully committed to fulfilling my financial obligations and reinstating my loan promptly. However, I require your cooperation and support to find a solution that aligns with my current financial circumstances. Hence, I kindly urge you to consider my situation with empathy and offer your expertise to assist in resolving this matter. Please provide a detailed breakdown of the reinstatement amount or any alternative plans within [number of days] from the receipt of this letter. I am available for further discussions and can be reached at the contact details provided above. Your prompt attention to this matter will be greatly appreciated. Thank you for your time and understanding. I look forward to your prompt response and an opportunity to discuss and resolve this matter amicably. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.