Subject: Response to Request for Service on Expired Warranty — Ohio Sample Letter Dear [Customer's Name], Thank you for reaching out to us regarding the expired warranty on your [product name]. We understand your concern and value your loyalty as our customer. We apologize for any inconvenience caused and are committed to resolving this issue promptly. After carefully reviewing your request for service on the expired warranty, we would like to share the following options that are available to you: 1. Extending the Warranty: We offer an extended warranty program for customers who wish to continue receiving coverage and support for their [product name]. This extended warranty is designed to address any potential repairs or replacements needed beyond the original warranty period. It provides peace of mind and ensures that your investment remains protected. Please find attached the details of our extended warranty program along with the enrollment form. Kindly review the terms and conditions and fill out the necessary information to avail this offer. 2. Service Inspection and Repair: In case you haven't already, we recommend you book an appointment with our certified service center to inspect and assess the condition of your [product name]. Our skilled technicians will thoroughly examine the device and provide a comprehensive report on the repairs required. We will handle the repairs at competitive rates, ensuring that the service is both efficient and cost-effective. To proceed with this option, please contact our customer service team and schedule a service appointment at your convenience. 3. Product Replacement Offer: As a valued customer, we understand the importance of satisfaction and your continued trust in our brand. If the repair cost exceeds a reasonable threshold or if we determine that the product cannot be adequately repaired, we would like to offer you an exclusive discount on the purchase of a new [product name]. Our sales team will be more than happy to discuss the available options, assist you with any queries, and guide you through the replacement process. Please note that all services, repairs, or replacements will be subject to charges, as your warranty has expired. However, we assure you that our rates are competitive and will be shared with you in advance, ensuring transparency during the process. For any further questions or concerns, please do not hesitate to reach out to our dedicated customer service team at [customer service contact details]. We value your association with our brand and are committed to providing you with the best possible solution. Thank you for your understanding, and we look forward to resolving this matter and serving you with the utmost care. Warm regards, [Your Name] [Your Position] [Company Name] [Company Contact Information] Keywords: Ohio, response letter, expired warranty, request for service, Ohio Sample Letter, service options, extended warranty, service appointment, service center, repairs, replacement offer, product replacement, cost-effective, equipment maintenance, customer support.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.Ohio Modelo de carta de respuesta a la solicitud de servicio sobre la garantía vencida - Sample Letter for Response to Request for Service on Expired Warranty
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How to fill out Ohio Modelo De Carta De Respuesta A La Solicitud De Servicio Sobre La Garantía Vencida?
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