Oklahoma Sample Letter for Denial of Request for Additional Discount [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP] Subject: Denial of Request for Additional Discount Dear [Customer's Name], I hope this letter finds you in good health and high spirits. I am writing to address your recent request for an additional discount on the invoice [Invoice Number] dated [Invoice Date], which pertains to the products/services provided to you by our company, [Your Company Name]. First and foremost, please allow me to express my appreciation for your continued support and patronage. We value your business and always strive to offer you the best quality products/services at competitive prices. After careful consideration and evaluation of your request, we regret to inform you that we are unable to accommodate your demand for an additional discount. Let me provide you with a detailed explanation regarding this decision. 1. Competitive Pricing: We have endeavored to offer our products/services at fair and justified prices, ensuring that they align with market standards. Our existing pricing structure is carefully crafted, considering various factors such as production costs, market demand, and competition. Offering additional discounts would adversely impact our ability to maintain the same level of quality and service that you have come to expect from us. 2. Consistency and Fairness: As a responsible and ethical business, it is important for us to treat all our customers fairly and equally. While we empathize with your request, granting you an additional discount would create an unfair advantage over other valued customers who have paid the listed price for similar products/services. We have to ensure consistency in our pricing policies to uphold our commitment to fairness. 3. Profit Margins: Like any business, maintaining a healthy profit margin is crucial for our long-term sustainability and growth. Granting an additional discount would directly impact our profitability, impeding our ability to invest in innovation, research and development, and overall improved customer experience. While we understand that it is natural for customers to seek the best possible deal, it is equally important for us to strike a balance between meeting your expectations and preserving our operational viability. We sincerely hope that our reasoning helps you understand the decision we have made. Nonetheless, we remain committed to your satisfaction and would like to extend our support in other ways. Should you have any other concerns or queries, please do not hesitate to reach out to our customer service team at [Customer Service Contact Information]. We are here to assist you in any way possible. Once again, we appreciate your understanding and continued patronage. We value our relationship with you and look forward to serving you in the future. Yours sincerely, [Your Name] [Your Designation] [Your Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.