Dear [Client], I hope this message finds you well. I am writing to address an important matter regarding your account with [Company Name]. It has come to our attention that there has been a failure on your part to make the required payments for the outstanding balance on your account. As you know, we have a mutual understanding and agreement that timely payments are crucial for maintaining a healthy business relationship. Unfortunately, the lack of payment on your part has put us in a difficult situation. We understand that unforeseen circumstances may have contributed to this delay, so we are reaching out to propose a solution. Our proposed withdrawal plan aims to assist you in clearing the outstanding balance while providing some flexibility. We recommend the following steps to resolve this matter: 1. Review your account statement: Please take a moment to carefully review your account statement to ensure all charges are accurate and up-to-date. If you have any concerns or questions regarding the charges, please don't hesitate to contact our customer support team. 2. Payment schedule: We kindly request that you commit to a revised payment schedule for the outstanding balance. Our goal is to make it manageable for you while ensuring that we receive the payment due. We suggest breaking down the total amount into smaller installments to be paid over a specified duration, ranging from monthly to quarterly payments. 3. Payment methods: To streamline the payment process, we recommend utilizing our secure online payment portal. It offers a convenient and efficient way to make your payments from anywhere at any time. Alternatively, we also accept traditional payment methods, such as checks or bank transfers. 4. Confirmation of agreement: To proceed with the proposed withdrawal plan, we kindly ask you to confirm your acceptance of this arrangement. Please sign and return a copy of this letter by [deadline date], indicating your consent to the revised payment schedule. 5. Clear communication: Open communication is vital to ensuring a successful resolution. If you encounter any difficulties or anticipate further delays, please proactively reach out to us. We are committed to working with you to find an agreeable solution. Failure to adhere to this proposed withdrawal plan or a lack of response within the designated timeframe may leave us with no choice but to escalate this matter further. This may involve engaging a collection agency or pursuing legal action to recover the outstanding balance. We genuinely value you as our client and seek to maintain a positive working relationship. By addressing this issue promptly and cooperatively, we believe we can find a satisfactory resolution that benefits both parties involved. Thank you for your immediate attention to this matter. If you have any questions or require clarification, please do not hesitate to contact our accounts department at [phone number] or [email address]. We trust that you will take the necessary steps to rectify this situation amicably. Sincerely, [Your Name] [Your Title/Position] [Company Name]