Title: Puerto Rico Sample Letter for Apology for Not Crediting Payment from Prompt Payer Introduction: Puerto Rico is a vibrant Caribbean island territory of the United States, known for its rich culture, beautiful beaches, historical sites, and tropical climate. This sample letter serves as a template for businesses or individuals in Puerto Rico who need to apologize for not properly crediting a payment received from a prompt payer. Sample Letter for Apology for Not Crediting Payment from Prompt Payer: [Your Name] [Your Position/Title] [Company/Organization Name] [Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position/Title] [Company/Organization Name] [Address] [City, State, ZIP Code] Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I am writing to extend my sincerest apologies on behalf of [Your Company/Organization Name] for the oversight and the inadvertent error made in failing to properly credit the payment received from your prompt payment. We deeply value your business and the long-standing partnership we share with you. It is our utmost commitment to providing exceptional service, including accurate and timely processing of payments. Upon a meticulous review of our records, we identified that an oversight occurred in our payment processing system, resulting in the mishandling of the payment remitted by your esteemed company/organization. We deeply regret this mistake and want to assure you that we have already taken the necessary steps to rectify the situation promptly. To ensure that such errors do not recur in the future, we have implemented additional quality control measures and provided additional training to our payment processing team. We understand that this incident may have caused inconvenience to you and your business, and we apologize for any inconvenience caused. Furthermore, I would like to assure you that your payment has been credited in full, and any discrepancies have been adjusted accordingly. We have attached a detailed summary of the corrected payment report for your reference, demonstrating the accurate and up-to-date record of your payment. Please review the enclosed document, and let us know if there are any further clarifications needed. Once again, please accept our apologies for the oversight and inconvenience caused. We genuinely value your patronage and deeply regret any disruption caused to your business operations. Rest assured, we remain committed to serving you with the highest level of professionalism and accuracy. If you have any questions or concerns regarding this matter, please do not hesitate to contact me directly at [Your Phone Number] or via email at [Your Email Address]. Our dedicated team is fully at your disposal to address any additional needs or inquiries you may have. Thank you for your understanding, patience, and continued support. We look forward to continuing our successful business relationship. Yours sincerely, [Your Name] [Your Position/Title] [Company/Organization Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.