Dear [Company Name], I am writing to request a return of the product that I received on a free trial basis. I recently participated in your free trial offer for the [product name] and unfortunately, I am not satisfied with its performance. As per your terms and conditions, I would like to exercise my right to return the product within the specified trial period. On [date], I ordered the [product name] and received it promptly on [date]. After thorough testing and assessment, I have found that the product does not meet my expectations and does not fulfill its promised functionality. Despite following the provided instructions and using it as intended, I have encountered [specific issues or flaws]. I have attached proof of my purchase and the date of delivery. [Include any supporting documents as required, such as receipts or order confirmation emails.] In accordance with your return policy, I request a full refund of any charges related to the trial period, including shipping and handling fees. Moreover, I kindly ask that you cancel any recurring charges or subscription associated with this product. Please provide me with detailed instructions on how to proceed with the return. If necessary, I am prepared to ship the product back using your preferred carrier and method. I ask that you bear the shipping costs, as this falls under the terms of the free trial offer. Additionally, I request that you confirm the cancellation of any future charges or shipments related to this product. It is important for me to avoid any unintended commitments or inconvenience resulting from a continued subscription. I expect a prompt response to this letter and a resolution to my request within [reasonable timeframe, e.g. 14 days]. As a consumer, it is crucial for me to feel confident in the products I purchase, and therefore, I appreciate your understanding of my dissatisfaction with the [product name]. Thank you for your prompt attention to this matter, and I trust that you will process my return and refund promptly. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Contact Number] [Email Address] Optional Keywords: — Puerto Rico sample letter for return of product on free trial — Puerto Rico product return letter template — types of product return letters for free trials in Puerto Rico — Puerto Rico free trial return policy sample
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.