[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP Code] Subject: Demand for Refund of Faulty Work — [Project/Service Description] Dear [Recipient's Name], I hope this letter finds you well. I am writing to bring your attention to a matter of utmost concern regarding the unsatisfactory work performed by your company on [describe project/service]. This letter serves as a formal demand for a refund of the amount paid to your company for the deficient workmanship. To give you an overview of the situation, I engaged your company's services on [date] for [briefly explain the project or service]. This project required a high level of expertise and precision, which, unfortunately, was not reflected in the results delivered. Despite our mutual agreement and the detailed specifications provided, I am deeply disappointed with the quality of the work performed. The following issues highlight the magnitude of the faulty work: 1. [Specify the first instance of faulty work and provide specific details outlining the deviation from the agreed upon terms and quality standards.] 2. [Describe the second instance of subpar work and outline the specific deficiencies that were encountered.] 3. [If applicable, add any additional instances or examples of deficient workmanship.] Besides the evident lack of workmanship, the delivered work has also resulted in [specific consequences such as financial loss, damage to property, etc.] due to the need for extensive repairs and additional expenses incurred to rectify the errors caused by your company's negligence. As per our contract and industry standards, I hereby demand a full refund of the amount paid, which totals [amount in currency]. I expect this refund to be processed within [reasonable timeframe, usually 14 days] from the receipt of this letter. If a refund is not promptly issued, I will have no choice but to seek legal resolution to recover the funds, which may result in additional expenses and reputation damage to your business. I hope we can resolve this matter amicably, without resorting to such measures. For reference, I have attached copies of all relevant documents, including the contract, invoices, receipts, and photographs showing the discrepancies in the workmanship. Please acknowledge receipt of this letter and confirm your intentions regarding the refund in writing within [reasonable timeframe, usually 7-10 days]. Thank you for your urgent attention to this matter. I trust that you understand the gravity of the situation and will make this right. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.