[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer Name] [Customer Address] [City, State, ZIP] Subject: Notice of Upcoming Temporary Interruption of Service Dear [Customer Name], We hope this letter finds you well. We are writing to inform you about an upcoming temporary interruption of services that will be affecting your location in Puerto Rico. Please read this notice carefully for important information regarding the scheduled downtime. Interruption Dates: [Specify Start Date and End Date] Reason for Interruption: This temporary interruption is necessary for urgent maintenance and upgrade work to enhance the quality, reliability, and safety of our services. During this period, our experienced technicians will be working diligently to ensure that our system operates optimally, providing you with improved service without any interruptions in the future. Scope of Interruption: The service interruption will affect [specify the services, such as electricity, water, internet, or any other relevant service] for the specified duration. It is important to note that this interruption will be localized to your specific area or facility. Impacted Areas: The areas within Puerto Rico that will be affected by this temporary interruption are [list the specific areas or communities]. Alternate Provisions: While the service is temporarily unavailable, we recommend taking the following measures to minimize any inconvenience: 1. Plan your activities accordingly, ensuring you have sufficient resources to meet your basic needs during this period. 2. Charge all necessary devices, such as mobile phones, laptops, or portable power banks in advance. 3. Store an adequate supply of portable drinking water, especially if you rely on our water services. 4. Notify any individuals who may be directly impacted by this interruption, such as tenants, employees, or residents, of the upcoming downtime. Emergency Contact Information: In the event of any emergency or if you require immediate assistance during the interruption, please contact our 24-hour helpline at [emergency contact number]. Our dedicated customer support team will be available to answer your queries and provide assistance as necessary. We apologize for any inconvenience this temporary interruption may cause and assure you that we are committed to delivering improved services that meet your needs and expectations. We appreciate your patience and understanding during this scheduled maintenance period. If you have any further questions or concerns, please do not hesitate to reach out to our customer service department at [customer service contact number] or via email at [customer service email]. We will be happy to assist you in any way we can. Thank you for your cooperation and continued support. Sincerely, [Your Name] [Your Title/Position] [Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.Puerto Rico Modelo de carta de aviso de próxima interrupción temporal del servicio - Sample Letter for Notice of Upcoming Temporary Interruption of Service
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