This form is drafted from the perspective of the Internet service provider. It provides stringent terms relating to acceptable use and termination for improper use. The Agreement also clearly addresses the issues of liability and indemnification
Puerto Rico Internet Service Provider Agreement, also known as an ISP Agreement, is a legally binding contract established between an individual or a business entity (referred to as the Subscriber) and an Internet Service Provider (ISP) operating in Puerto Rico. This agreement outlines the terms, conditions, and obligations that govern the provision of internet services. A Puerto Rico ISP Agreement covers a wide range of important aspects, including: 1. Service Description: This section explains the nature of the internet service being offered by the ISP. It includes details about the connection type (such as DSL, cable, fiber), access speed, data transfer limits, and any additional services like email accounts or web hosting. 2. Service Availability: Here, the agreement specifies the geographic areas where the ISP provides internet services in Puerto Rico. It may outline any limitations, service outages, maintenance windows, or known connectivity issues that may affect the subscriber's access to the internet. 3. Payment Terms: This section of the agreement outlines the payment details, including the pricing structure, billing frequency, accepted payment methods, late payment penalties, and any applicable taxes or fees. It may also include information about promotional offers, discounts, or early termination fees. 4. Term and Termination: The ISP Agreement defines the duration of the contract (typically stated in months or years) and the conditions under which either party can terminate the agreement prematurely. It may cover scenarios like breach of contract, non-payment, or violation of the ISP's acceptable use policy. 5. Data Privacy and Usage: This part addresses how the ISP collects, uses, stores, and protects the Subscriber's personal information, communications, and browsing data. It clarifies the ISP's rights and responsibilities regarding privacy and data security, as well as the subscriber's rights to opt-out or withdraw consent. 6. Acceptable Use Policy (AUP): An ISP Agreement includes an AUP, which outlines the rules and guidelines for the subscriber's utilization of the internet service. It prohibits any activities that may be illegal, harmful, disruptive, or in violation of copyright laws. The AUP may also specify the consequences of non-compliance, such as service suspension or termination. Common types of Puerto Rico ISP Agreements include: 1. Residential Internet Service Provider Agreement: This agreement is designed for individuals or households availing internet services for personal use in their homes. 2. Business Internet Service Provider Agreement: This type of agreement is tailored to meet the needs of small, medium, or large businesses seeking internet connectivity for their operations. It may include additional provisions related to service level agreements (SLAs), dedicated IP addresses, priority customer support, and business-specific data usage requirements. 3. Government or Institutional Internet Service Provider Agreement: This agreement is created for governmental agencies, educational institutions, or other organizations with unique internet service needs. It may include provisions related to security, compliance, content filtering, or network management. In summary, a Puerto Rico Internet Service Provider Agreement is a comprehensive contract that governs the provision of internet services in Puerto Rico. It specifies the terms, conditions, and obligations related to service availability, payment, data privacy, acceptable use, and termination. Residential, business, and government/institutional agreements are common variations of ISP agreements in Puerto Rico.
Puerto Rico Internet Service Provider Agreement, also known as an ISP Agreement, is a legally binding contract established between an individual or a business entity (referred to as the Subscriber) and an Internet Service Provider (ISP) operating in Puerto Rico. This agreement outlines the terms, conditions, and obligations that govern the provision of internet services. A Puerto Rico ISP Agreement covers a wide range of important aspects, including: 1. Service Description: This section explains the nature of the internet service being offered by the ISP. It includes details about the connection type (such as DSL, cable, fiber), access speed, data transfer limits, and any additional services like email accounts or web hosting. 2. Service Availability: Here, the agreement specifies the geographic areas where the ISP provides internet services in Puerto Rico. It may outline any limitations, service outages, maintenance windows, or known connectivity issues that may affect the subscriber's access to the internet. 3. Payment Terms: This section of the agreement outlines the payment details, including the pricing structure, billing frequency, accepted payment methods, late payment penalties, and any applicable taxes or fees. It may also include information about promotional offers, discounts, or early termination fees. 4. Term and Termination: The ISP Agreement defines the duration of the contract (typically stated in months or years) and the conditions under which either party can terminate the agreement prematurely. It may cover scenarios like breach of contract, non-payment, or violation of the ISP's acceptable use policy. 5. Data Privacy and Usage: This part addresses how the ISP collects, uses, stores, and protects the Subscriber's personal information, communications, and browsing data. It clarifies the ISP's rights and responsibilities regarding privacy and data security, as well as the subscriber's rights to opt-out or withdraw consent. 6. Acceptable Use Policy (AUP): An ISP Agreement includes an AUP, which outlines the rules and guidelines for the subscriber's utilization of the internet service. It prohibits any activities that may be illegal, harmful, disruptive, or in violation of copyright laws. The AUP may also specify the consequences of non-compliance, such as service suspension or termination. Common types of Puerto Rico ISP Agreements include: 1. Residential Internet Service Provider Agreement: This agreement is designed for individuals or households availing internet services for personal use in their homes. 2. Business Internet Service Provider Agreement: This type of agreement is tailored to meet the needs of small, medium, or large businesses seeking internet connectivity for their operations. It may include additional provisions related to service level agreements (SLAs), dedicated IP addresses, priority customer support, and business-specific data usage requirements. 3. Government or Institutional Internet Service Provider Agreement: This agreement is created for governmental agencies, educational institutions, or other organizations with unique internet service needs. It may include provisions related to security, compliance, content filtering, or network management. In summary, a Puerto Rico Internet Service Provider Agreement is a comprehensive contract that governs the provision of internet services in Puerto Rico. It specifies the terms, conditions, and obligations related to service availability, payment, data privacy, acceptable use, and termination. Residential, business, and government/institutional agreements are common variations of ISP agreements in Puerto Rico.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés.
For your convenience, the complete English version of this form is attached below the Spanish version.