[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP Code] Subject: Request for Return of Late Payment and Denial of Discount — [Invoice/Purchase Order Number] Dear [Recipient's Name], I hope this letter finds you well. I am writing to address a payment issue regarding the aforementioned invoice/purchase order. Despite the agreed-upon terms and conditions, I have noticed an unintended error in the payment received. Therefore, I kindly request your assistance in rectifying the situation promptly. To provide further details, the original payment was due on [due date], as clearly stated in the invoice/purchase order. Regrettably, payment was delayed and only received on [late payment date]. While I understand that unforeseen circumstances may arise, it is critical for the payment to align with the agreed-upon terms. Additionally, I am compelled to highlight that a discount, as specified in our initial agreement, was mistakenly omitted from the payment. This oversight has resulted in an inaccurate payment, which requires immediate correction. It is important to emphasize that prompt payment is essential for sustaining a healthy business relationship between our organizations. I kindly request you to address this matter immediately by issuing the refund for the late payment and adjusting the total amount to include the discount entitlement. I trust that you will rectify the situation as soon as possible. In conclusion, I sincerely appreciate your attention to this matter and your prompt resolution in returning the late payment and adjusting the discount accordingly. I believe that we can swiftly resolve this issue and continue our positive business relationship moving forward. Should you require any additional information or clarification, please do not hesitate to reach out to me at the provided contact details. Thank you for your prompt attention to this matter. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.