[Your Name] [Your Address] [City, State, ZIP] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Return of Late Payment and Denial of Discount Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I am writing to address a matter pertaining to the payment for the goods/services I purchased from your company on [date of purchase]. Unfortunately, I regret to inform you that due to the delay in payment, I am unable to avail of the discount offered. As a conscientious consumer, I value the importance of meeting financial obligations promptly. Therefore, I initially sent the payment in a timely manner, expecting it to reach you within the specified timeframe. However, unforeseen circumstances caused a delay in the delivery process, resulting in the payment being received after the due date. I apologize for any inconvenience caused by this unexpected delay. Enclosed with this letter, please find a check payable to your company for the exact amount of the outstanding payment. I kindly request you to acknowledge the return of the late payment and adjust my account accordingly. Additionally, I understand that your company offers a discount for prompt payment, which I unfortunately missed out on due to the aforementioned delay. I sincerely apologize for any misunderstanding or inconvenience caused, but I hope you can understand that the tardiness of the payment was beyond my control. Therefore, I kindly request you to reconsider and grant me the discount as a gesture of understanding and goodwill. I have been a loyal customer of your company for [duration of the business relationship] and have always valued the quality and professionalism of your products/services. It is my hope that this incident can be resolved amicably, allowing me to continue enjoying the benefits of our valued business relationship. I would greatly appreciate your prompt attention to this matter and a written confirmation of the return of my late payment and adjustment to my account. Should you require any additional information or documentation, please do not hesitate to contact me at [your phone number] or [your email address]. Thank you for your immediate attention to this matter. I look forward to hearing from you soon and resolving this issue in a mutually beneficial manner. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.