Dear [Store Manager], I hope this letter finds you well. I am writing to bring to your attention a slip and fall accident that occurred on [date] at your store located in [city], Texas. I am deeply concerned and would like to provide you with a detailed account of the incident for your reference and further investigation. On the aforementioned date, I was shopping at your store as a loyal customer. While browsing the aisles, I unexpectedly slipped on a wet floor near the entrance and fell to the ground. Unfortunately, this incident resulted in significant injuries to my [body part(s) affected], causing me immense pain and distress. The accident could have been easily avoided had proper precautions been taken by the store management. As a responsible customer, I believe it is important to bring such incidents to your attention to ensure the safety and well-being of other patrons. Therefore, I kindly request a thorough investigation of this matter to determine the cause of the accident. It is vital to assess if negligence, lack of maintenance, or any other contributing factors were involved in this unfortunate event. In addition, I urge you to review your store's safety protocols, including regular floor inspections, prompt cleaning of spills, and appropriate signage to warn customers of potentially hazardous areas. By doing so, you can significantly decrease the possibility of similar incidents in the future and demonstrate your commitment to providing a safe shopping environment for all patrons. Please note that this letter serves both as a formal notification of the incident and as an invitation for dialogue. I kindly request that you reach out to me within [reasonable time frame] to discuss the next steps, including any necessary reimbursement for medical expenses, lost wages, and the inconvenience caused by this incident. I hope we can come to a fair resolution that ensures my well-being is properly addressed and that this type of accident does not recur. In conclusion, I appreciate your attention to this matter and sincerely hope for a prompt and productive response. Should I not hear from you within the designated time frame, I may have no choice but to explore other avenues to protect my rights as a customer injured on your premises. Thank you for your cooperation, and I look forward to your timely response. Yours sincerely, [Customer's Name] [Customer's Contact Information]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.