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HIPAA Business Associates Agreement for Telephone Answering Service

State:
Multi-State
Control #:
US-3854SB
Format:
Word; 
Rich Text
Instant download

Description

This form is used to detail the permitted uses and disclosures of protected health information by a telephone answering service. The answering service's responsibilities regarding the information received. as well as those of the person or entity using th

A HIPAA Business Associates Agreement for Telephone Answering Service is a contract between the telephone answering service and the covered entity (e.g. health care provider, health plan, or health care clearinghouse) that defines the Telephone Answering Service's responsibilities and compliance requirements with the Health Insurance Portability and Accountability Act (HIPAA). It outlines the terms of the relationship between the parties and the telephone answering service's obligations with regard to the protected health information (PHI) that it obtains, accesses, or discloses in providing its services. The scope of the agreement includes the telephone answering service's use and disclosure of PHI, its security measures, its training requirements, and its obligations to comply with HIPAA. There are two types of HIPAA Business Associates Agreement for Telephone Answering Service: a Standard Business Associates Agreement (SAA) and a Business Associates Addendum (BAA). The SAA is a comprehensive contract that covers all aspects of the telephone answering service's relationship with the covered entity, including its obligations with respect to PHI, security, and training. The BAA is a narrower contract that addresses only specific PHI-related obligations of the telephone answering service, such as its use and disclosure of PHI, its security measures, and its training requirements.

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FAQ

HIPAA compliance and the business associate Since the answering service is hired by the hospital, the answering service is considered a ?business associates? (BA) under HIPAA and must follow HIPAA mandates.

Are cell phone calls HIPAA compliant? As discussed above in ?Implied Consent and FTC Guidelines?, calls to cell phones are HIPAA compliant if a patient has given their cell phone number to the Covered Entity as a point of contact.

What Is a ?Business Associate?? A ?business associate? is a person or entity that performs certain functions or activities that involve the use or disclosure of protected health information on behalf of, or provides services to, a covered entity. A member of the covered entity's workforce is not a business associate.

Contractors working exclusively for your company, individuals with other clients, and workers hired through a business are not Business Associates. However, your company is responsible if one of these individuals breaches PHI.

A business associate contract is not required with persons or organizations whose functions, activities, or services do not involve the use or disclosure of PHI, and where any access to PHI by such persons would be incidental, if at all.

Answering services need to be HIPAA compliant because they are part of a network of organizations that handle sensitive data.

BAs are held to the same privacy and security standards as healthcare providers. As a BA with access to patient information, medical answering services are also bound by HIPAA regulations.

Contractors working exclusively for your company, individuals with other clients, and workers hired through a business are not Business Associates. However, your company is responsible if one of these individuals breaches PHI.

More info

A Business Associate Agreement, or Business Associate Contract, is a written arrangement that specifies each party's responsibilities when it comes to PHI. Do you have a completed business associate agreement with your answering service?What is a business associate under HIPAA? The Business Associate is a telephone answering service and the Covered Entity is a healthcare provider. Compliant medical answering service is vital to protect both your practice and your patients. We are the perfect partner for you. Features enabled. Subcontractors of business associates. Phone. Here are some specific requirements for HIPAA compliance as it pertains to answering services and the use of a business associate agreement.

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HIPAA Business Associates Agreement for Telephone Answering Service