Subject: Request for Refund — Returned Merchandise [Your Name] [Your Address] [City, State, ZIP code] [Email Address] [Phone Number] [Date] [Merchant's Name] [Merchant's Address] [City, State, ZIP code] Dear [Merchant's Name], I hope this letter finds you well. I am writing to request a refund for the returned merchandise that I recently sent back to your store. I believe it is courteous to inform you about my dissatisfaction and initiate a proper refund process. Firstly, let me provide you with the details of the purchase: — Order Number: [Order Number— - Date of Purchase: [Date of Purchase] — Item(s) Returned: [List of Returned Items] — Reason for Return: [Brief Explanation] I followed the return procedure outlined on your website and returned the merchandise via [Shipping Carrier] on [Date of Return]. The tracking number for this return is [Tracking Number]. I have verified that the package has been successfully delivered to your return address. Upon receiving the merchandise, I request a prompt examination of its condition to verify its eligibility for a refund. I kindly ask you to process my refund in accordance with [Merchant's Name] refund policy, as stated on your website or in the terms and conditions of sale. To ensure a smooth process, I have enclosed copies of the following documents: — Sales receipt or ordeconfirmationio— - Shipping label and proof of delivery — Any additional supporting documents I expect a full refund of the purchase price, including any applicable shipping charges, to be credited to the original payment method used for the transaction. If for any reason that is not possible, please inform me immediately and provide instructions on an alternative refund method. If you require any further information or clarification regarding this matter, please do not hesitate to contact me using the details provided above. I kindly request you to acknowledge the receipt of this letter within [specify a reasonable time frame]. I believe in your commitment to customer satisfaction and hope for a swift resolution to this refund request. Furthermore, I look forward to your positive response and the refund within a reasonable timeframe. Thank you for your attention to this matter. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.