Dear [Event Attendee's Name], I hope this letter finds you in good health. I am writing to inform you about a change in plans regarding the upcoming [Event Name], scheduled to take place in the beautiful Virgin Islands on [Original Event Date]. Due to unforeseen circumstances, we regret to inform you that we have made the difficult decision to reschedule the event. We understand and genuinely apologize for any inconvenience this may cause you. Our team has been working tirelessly to ensure a seamless execution of this event, and we are truly sorry for any disappointment or disruption this rescheduling may cause in your plans. The decision to reschedule was not taken lightly. Due to the ongoing [briefly mention the reason for rescheduling, such as weather conditions, natural calamities, or any other unforeseen circumstances], it became necessary to prioritize the safety and well-being of all participants, including our esteemed guests like yourself. We understand that you may have made travel arrangements, purchased tickets, or rearranged your schedule to attend the event. Rest assured, we deeply value your commitment and support. In light of the rescheduling, we want to offer you the following options: 1. We have identified a new date for the event, which is [New Event Date]. We sincerely hope that this alternative date works for you and that you can still join us in the beautiful Virgin Islands. If you are able to attend on the new date, please confirm your attendance by [Confirmation Deadline]. 2. If you are unable to attend on the new date, we deeply regret any inconvenience caused. We are offering a full refund of your registration fee or ticket price. To avail the refund, please email [Contact Email] with your confirmation number and request a refund by [Refund Request Deadline]. While we understand that a full refund may not fully compensate for any non-refundable arrangements you may have made, please know that we genuinely apologize for any financial loss or inconvenience this rescheduling may have caused you. Our team is committed to making this right, and we want to ensure that your experience with our event is a positive one. For any further assistance or queries regarding the rescheduling, refund process, or any other concerns, please do not hesitate to reach out to our dedicated customer support team at [Support Contact Information]. They are available to assist you from [Support Hours]. Once again, we sincerely apologize for any inconvenience caused and truly hope that you will be able to join us on the rescheduled date. We value your support and truly appreciate your understanding in this matter. Thank you for your attention, and we look forward to welcoming you to the Virgin Islands for an unforgettable event. Best regards, [Your Name] [Event Organizer/Organizing Committee] [Contact Information: Phone number, Email address]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.