Subject: Urgent Request for Payment — Credit Line Exceeded Dear [Customer's Name], We hope this letter finds you well. We write to bring to your attention an important matter regarding your credit account with the Virgin Islands. It has come to our attention that your recent purchases have exceeded your credit limit, hence prompting us to request immediate payment to avoid any disruption in your services. At the Virgin Islands, we highly value our relationship with our customers, and it is our top priority to assist you in managing your credit arrangements. We understand that financial situations and unexpected expenses can arise, causing temporary challenges in staying within credit limits. However, it is crucial to address this matter promptly to maintain a smooth and mutually beneficial partnership. To assist you in adhering to your credit agreement, we kindly request that you make a prompt payment to cover the excessive amount charged to your account. We have outlined the following options for your convenience: 1. Online Payment: You can easily make a payment through our secure online portal by visiting [website]. Simply log in to your account, select the payment option, and follow the steps to complete the transaction. 2. Bank Transfer: Please find below our bank account details to initiate a direct bank transfer. Kindly use your customer identification number as the reference on the transfer: Bank Name: [Bank Name] Account Holder: Virgin Islands Account Number: [Account Number] Routing Number (if applicable): [Routing Number] 3. Contact our Customer Service: If you require any assistance or have specific queries regarding your exceeded credit line, please feel free to contact our dedicated customer service team at [customer service number]. Our representatives will be glad to provide guidance and support to ensure a prompt resolution. We kindly ask for your immediate attention to this matter. Failure to settle the outstanding amount or initiate communication with our team within the next [specific time frame] may result in temporary suspension or limitations on your credit privileges until the matter is resolved. Additionally, we encourage you to review and monitor your credit limits regularly through your online account portal. This enables you to stay aware of your credit usage and exercise greater control over your financial commitments with the Virgin Islands. Your prompt action in handling this matter will be greatly appreciated. We value your continued partnership and look forward to resolving this situation together. If you have already settled the exceeded credit line, we sincerely apologize for any inconvenience caused and kindly request you to disregard this letter. Thank you for your attention, and we remain at your service. Yours sincerely, [Your Name] [Your Title] Virgin Islands.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.