Wisconsin Modelo de carta de disculpa por mala conducta de un empleado: empresa a cliente - Sample Letter for Apology for Misconduct of Employee - Business to Customer

• Category: Cartas - No legales - Disculpa
• State: Multi-State
• Control #: US-0100LR
• Format: Word

Description

Carta de la empresa al cliente en la que se disculpa por el comportamiento de los empleados. Subject: Apology for Misconduct of Employee — Business to Customer Dear [Customer's Name], I hope this letter finds you in good health and high spirits. I am writing to extend my sincere apologies on behalf of [Company Name] for the unfortunate misconduct displayed by one of our employees during your recent experience with our business. At [Company Name], we strive to provide excellent customer service and ensure that each interaction with our employees leaves a positive impression. However, I deeply regret to inform you that we fell short of your expectations due to the actions of [Employee's Name]. We take this matter very seriously and have thoroughly investigated the incident to gather all relevant information. Such behavior is not a reflection of our values or the standards we hold for our employees. I want to assure you that appropriate measures have been taken to address this issue promptly, including disciplinary actions and additional training provided to the concerned employee. Please allow me to express our utmost apologies for any inconvenience, distress, or discomfort this incident may have caused you. We understand that this misconduct has tarnished your perception of our company, and we deeply regret any damage done to our business relationship. To rectify this situation and regain your trust, we would like to offer our most sincere efforts in resolving any outstanding issues or concerns you might have. Your satisfaction is of utmost importance to us, and we are committed to making things right. To discuss this matter further or provide any additional assistance, please do not hesitate to contact our customer service department at [Customer Service Phone Number] or [Customer Service Email Address]. We are available from [Business Hours] to promptly address your concerns. Once again, please accept my heartfelt apologies for the misconduct of our employee. We value your patronage and would like to assure you that such incidents are not indicative of our standard practices. We appreciate your understanding and consideration in this matter. Thank you for bringing this issue to our attention, as it helps us to improve and ensure a better experience for all our valued customers. We look forward to the opportunity of serving you again in the future and restoring your faith in our company. Sincerely, [Your Name] [Your Title/Position] [Company Name] [Company Address] [City, State, Zip Code] [Phone Number] [Email Address] Keywords: apology, misconduct, employee, business to customer, customer service, satisfaction, inconvenience, damage, commitment, resolution, trust, values, investigation, discipline, training, assistance, understanding, improvement.

Subject: Apology for Misconduct of Employee — Business to Customer Dear [Customer's Name], I hope this letter finds you in good health and high spirits. I am writing to extend my sincere apologies on behalf of [Company Name] for the unfortunate misconduct displayed by one of our employees during your recent experience with our business. At [Company Name], we strive to provide excellent customer service and ensure that each interaction with our employees leaves a positive impression. However, I deeply regret to inform you that we fell short of your expectations due to the actions of [Employee's Name]. We take this matter very seriously and have thoroughly investigated the incident to gather all relevant information. Such behavior is not a reflection of our values or the standards we hold for our employees. I want to assure you that appropriate measures have been taken to address this issue promptly, including disciplinary actions and additional training provided to the concerned employee. Please allow me to express our utmost apologies for any inconvenience, distress, or discomfort this incident may have caused you. We understand that this misconduct has tarnished your perception of our company, and we deeply regret any damage done to our business relationship. To rectify this situation and regain your trust, we would like to offer our most sincere efforts in resolving any outstanding issues or concerns you might have. Your satisfaction is of utmost importance to us, and we are committed to making things right. To discuss this matter further or provide any additional assistance, please do not hesitate to contact our customer service department at [Customer Service Phone Number] or [Customer Service Email Address]. We are available from [Business Hours] to promptly address your concerns. Once again, please accept my heartfelt apologies for the misconduct of our employee. We value your patronage and would like to assure you that such incidents are not indicative of our standard practices. We appreciate your understanding and consideration in this matter. Thank you for bringing this issue to our attention, as it helps us to improve and ensure a better experience for all our valued customers. We look forward to the opportunity of serving you again in the future and restoring your faith in our company. Sincerely, [Your Name] [Your Title/Position] [Company Name] [Company Address] [City, State, Zip Code] [Phone Number] [Email Address] Keywords: apology, misconduct, employee, business to customer, customer service, satisfaction, inconvenience, damage, commitment, resolution, trust, values, investigation, discipline, training, assistance, understanding, improvement.

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.