Dear [Customer], We hope this letter finds you well. We appreciate your recent purchase from our store and sincerely apologize if you encountered any issues with the product. As per our return policy, we are happy to assist you with the return process and have enclosed a West Virginia Sample Letter for Return Authorization for your convenience. [West Virginia Sample Letter for Return Authorization] [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Customer Name] [Customer Address] [City, State, Zip Code] Dear [Customer Name], Subject: Return Authorization Request I am writing to you in regard to the return of [product name] purchased from our store on [date]. We deeply apologize for any inconvenience caused by the faulty product and would like to resolve this matter promptly. To ensure a smooth and hassle-free return process, we kindly request you to follow the guidelines mentioned below: 1. Please package the [product name] securely in its original packaging, ensuring it is in good condition for resale. 2. Fill out the enclosed Return Authorization Form completely. In case you require any assistance in filling it out, do not hesitate to contact our customer support team. 3. Attach a copy of your original purchase receipt to the Return Authorization Form. 4. Make sure to affix the prepaid return shipping label provided alongside this letter. 5. Drop off the return package at your local post office or schedule a pickup with the courier mentioned on the return shipping label. Important Notes: a) We recommend using a reliable shipping method that allows for package tracking, ensuring the safe return of your item to our facility. b) Please retain a copy of the tracking number for reference purposes. c) Once we receive the returned [product name], our team will inspect it to verify its condition. d) Please allow [estimated time] for the processing of your return, after which we will issue a refund or exchange as per your preference. In case you have any further queries or concerns regarding the return process, our dedicated customer support team is available to assist you. Feel free to reach out to them via [phone/email]. Thank you for choosing our store for your purchase, and we value your trust in our products. We look forward to resolving this matter promptly and providing a satisfactory resolution as desired. Yours sincerely, [Your Name] [Your Title] [Your Company Name] Enclosures: — Return Authorization For— - Prepaid Return Shipping Label.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.