Subject: Important Notice Regarding Conversion to C.O.D. Status — West Virginia Credit Limit Policy Update [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Customer Name] [Customer Address] [City, State, Zip Code] Dear Valued Customer, RE: West Virginia Credit Limit Policy Update — Conversion to C.O.D. Status We hope this letter finds you well and would like to express our gratitude for your continued business with our company. We are writing to inform you about an important change to our credit limit policy in accordance with West Virginia regulations. As you may already be aware, maintaining a healthy financial balance is essential for us to provide the best products and services to all our valued customers. In response to recent industry trends and market conditions, we have conducted a thorough review of our credit policies and have made the decision to convert certain accounts to a "Cash on Delivery" (C.O.D.) basis. This adjustment allows us to ensure consistent and reliable service to all customers, while effectively managing credit risk and maintaining a sustainable business model. We understand that this change may come as a surprise, and we assure you that it was reached after careful consideration and analysis. Please note that your account, [Customer Account Number], has been identified for conversion to C.O.D. status, effective [Conversion Date]. This means that all future orders placed with our company will require payment to be made in full upon delivery, rather than extending a credit line as we have in the past. We understand that transitioning to C.O.D. may require you to make adjustments in your payment procedures. We sincerely apologize for any inconvenience this may cause. However, we firmly believe that this step is necessary to maintain the high-quality service and products you expect from us. Should you have any concerns or questions regarding this credit limit conversion, please do not hesitate to contact our dedicated customer service team at [Customer Service Number]. Our representatives will be more than happy to assist you and provide any necessary clarification. We genuinely value your business and want to continue serving you effectively. We appreciate your understanding and cooperation during this transition period, as we work tirelessly to provide you with exceptional service within the newly implemented credit limit policy. Thank you for your ongoing support, and we look forward to serving you with the same dedication and commitment that has become synonymous with our company. Kind Regards, [Your Name] [Your Title/Position] [Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.