Subject: Urgent Request for Payment — Exceeded Credit Line Limit Dear [Customer's Name], I hope this letter finds you well. We would like to bring to your attention an important matter regarding your credit line with [Company Name]. Unfortunately, we have recently observed that your outstanding balance has exceeded the agreed-upon credit limit. At [Company Name], we highly value our business relationship with our customers, which is why we strive to maintain open and transparent communication at all times. It is crucial for us to ensure that our credit line policies are adhered to so that we can continue to provide exceptional products and services. We understand that unforeseen circumstances can contribute to financial difficulties, and we are committed to assisting you in resolving this matter promptly. Therefore, we kindly request your immediate attention to settle the outstanding amount of [Amount] to bring your account back within the credit limit. Prompt payment will help prevent any disruptions to your current or future orders with us. Outlined below are the various payment options available for your convenience: 1. Online Payment: You can make a direct payment through our secure online portal by visiting [website]. Simply log in using your account credentials and follow the instructions provided. This method ensures immediate processing and prevents any delays in updating your credit balance. 2. Wire Transfer: If you prefer to transfer funds directly to our bank account, please contact our accounts receivable department at [phone number] or reply to this email. Our team will provide you with the necessary bank details to facilitate the transaction smoothly. 3. Check Payment: You may also send a check payable to [Company Name] to the address mentioned below. Please ensure that the check includes your account number and is sent via a reputable postal service to prevent any delays: [Company Name] Accounts Receivable Department [Address Line 1] [Address Line 2] [City, State, Zip Code] Please submit your payment no later than [Due Date], as it will allow us to update your credit line status promptly and avoid any inconvenience in the future. In the event that you have any queries or require further assistance, our dedicated customer service team is here to help. We genuinely value your business and sincerely hope that this exceptional situation will swiftly be resolved. We appreciate your prompt attention to this matter and your cooperation in ensuring a continued successful partnership. Thank you for your understanding and continued support. Best regards, [Your Name] [Your Title/Position] [Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.