Dear [Customer’s Name], We hope this letter finds you well. We are writing to acknowledge and apologize for the shipping delay regarding your recent order from Allegheny, Pennsylvania. We understand the inconvenience this may have caused you and assure you that we are working diligently to rectify the situation. At Allegheny, Pennsylvania, we take great pride in providing our customers with exceptional service, quality products, and timely deliveries. However, due to unforeseen circumstances beyond our control, there has been a delay in the shipment of your order. We would like to apologize for any inconvenience this delay may have caused you. Rest assured, we understand the frustration and inconvenience this has caused and are doing everything in our power to expedite the resolution process. Our team is actively working with our shipping partners to ensure your package reaches you as soon as possible. We value your satisfaction as a customer and want to assure you that we are taking the necessary steps to prevent such delays in the future. We are implementing additional measures in our shipping processes and closely monitoring all shipments to ensure timely deliveries are maintained. To express our gratitude for your patience and understanding during this unexpected delay, we would like to offer you a [percentage]% discount on your next purchase. We believe this gesture will help compensate for any inconvenience caused. Please be assured that your order is receiving our utmost attention, and we will continue to provide regular updates on its status. We understand the importance of delivering your order promptly and are committed to resolving this issue to your complete satisfaction. Once again, we apologize for any inconvenience this delay may have caused you. We greatly appreciate your understanding and patience. Should you have any further questions or concerns, please do not hesitate to contact our customer service team at [phone number] or [email address]. Thank you for choosing Allegheny, Pennsylvania, and we look forward to serving you in the future. Sincerely, [Your Name] [Your Title/Position] [Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.