Dear [Customer Name], We hope this letter finds you well. We sincerely apologize for the delay in shipping your order, and we understand the inconvenience this has caused you. Please accept our sincerest apologies for any frustration and inconvenience this may have caused. At [Company Name], we strive to provide our customers with prompt and efficient service, and we deeply regret that we were unable to meet our usual high standards in this instance. We are committed to resolving this issue as quickly as possible and ensuring that you receive your order without further delay. Our logistics team has been working diligently to address the shipping delay and has encountered unforeseen circumstances that have caused this delay. Although we cannot control every aspect of the shipping process, we take full responsibility for this delay, and we are doing everything within our power to rectify the situation. We understand that this delay may have affected your plans or business operations, and we want to assure you that we are taking this matter very seriously. Our team is actively communicating with our shipping partners to expedite the delivery and minimize any further delay. We are working tirelessly to ensure that your order reaches you as soon as possible. Additionally, we will provide regular updates regarding the status of your shipment. Our customer service team will reach out to you personally to provide you with the latest information and assist you in any way possible. We are committed to keeping you informed about the progress of your order until it is successfully delivered. To compensate for the delay and inconvenience caused, we would like to offer you [insert appropriate compensation, such as a discount on your next purchase or a refund of the shipping fees]. Your satisfaction and loyalty are of utmost importance to us, and we sincerely apologize for any negative impact this may have had on your experience with our company. Please be assured that this delay is an exception and does not reflect our usual level of service. We value your business and trust in our company, and we will do everything in our power to prevent similar delays from occurring in the future. Once again, we apologize for any inconvenience caused by this shipping delay. We truly appreciate your understanding and patience. If you have any further questions or concerns, please do not hesitate to contact our customer service team at [insert contact information]. Thank you for choosing [Company Name]. We appreciate your continued support and look forward to serving you in the future. Sincerely, [Your Name] [Your Title/Position] [Company Name] Keywords: Houston Texas, Houston Texas shipping delay letter, acknowledgment of shipping delay, customer service, logistics, unforeseen circumstances, communication, compensation, customer satisfaction, loyalty, regular updates, patience, customer support.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.