Fairfax Virginia Sample Letter for Acknowledgment of Warranty — Instruction for Product Return [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, Zip Code] Subject: Acknowledgment of Warranty — Instruction for Product Return Dear [Recipient's Name], I hope this letter finds you well. My purpose in writing is to acknowledge the warranty of [Product Name], and to provide you instructions for returning the faulty product within the warranty period. I want to express my gratitude for the warranty coverage provided by your esteemed company. I purchased the [Product Name] from your store located in Fairfax, Virginia, on [Date of Purchase]. The product was supposed to be delivered in perfect working condition, but unfortunately, I encountered a defect [describe the issue precisely]. As per the warranty policy clearly stated on your company's website, I am entitled to a full replacement or repair of the faulty product. To initiate the return process, I kindly request you to follow the below instructions: 1. [Instruction 1: Provide details on how to obtain a return merchandise authorization (RMA) number, if applicable] — For example: Please provide me with an RMA number within five business days of receiving this letter. 2. [Instruction 2: Specify the required documents to include with the returned product] — For example: Include a copy of the original purchase receipt and a detailed description of the product defect. 3. [Instruction 3: Clearly mention the return address and any shipping instructions] — For example: Kindly ship the product back to the following address using a reputable courier service: [Company Name], [Return Address], [City, State, Zip Code]. Please ensure the package is securely packed to prevent any potential damage during transit. I trust that your prompt attention to this matter will lead to a satisfactory resolution. My expectation in exercising the warranty is to receive a fully functional replacement or have the existing product repaired at the earliest convenience. Should you require any additional information or have any questions regarding the return process, please do not hesitate to contact me at [Your Phone Number] or via email at [Your Email Address]. Thank you for your cooperation and understanding. I look forward to a swift resolution of this matter. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.