[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, Zip Code] Subject: Acknowledgment of Warranty — Instruction for Product Return Dear [Recipient's Name], I am writing this letter to acknowledge the warranty of a product I recently purchased from your esteemed company, [Company Name]. I am a resident of Fulton, Georgia, and the details of the product, along with the warranty, are as follows: Product Details: — Product Name: [Enter Product Name— - Serial Number: [Enter Serial Number] — Purchase Date: [Enter Purchase Date— - Purchase Invoice Number: [Enter Invoice Number] — Warranty Period: [Enter Warranty Period] The purpose of this letter is to inform you that I have encountered an issue with the above-mentioned product. Despite ensuring proper handling and following the user manual thoroughly, it is not functioning appropriately. I have read the terms and conditions of your warranty, and I believe that the product is eligible for repair or replacement within the warranty period. As per your warranty policy, I kindly request you to provide instructions on how to proceed with the return of the faulty product. Please inform me of the necessary steps, including any paperwork or forms that need to be filled out, any shipping instructions, and the return address for the product. Additionally, I would greatly appreciate it if you could inform me about any costs involved or if I need to provide any proof of purchase or warranty card during the return process. I have attached copies of the purchase invoice and the warranty card for your reference. Kindly acknowledge the receipt of this letter and provide instructions within [mention a reasonable timeframe here] to ensure that I can return the product within the warranty period. I would like to express my appreciation for the prompt resolution of this issue, as I am looking forward to a positive outcome from your end. I have always been satisfied with the quality and reliability of your products, and I trust that your customer service will uphold the same level of excellence. Thank you in advance for your attention to this matter. Should you require any further information or clarification, please do not hesitate to contact me at [Your Phone Number] or [Your Email Address]. I look forward to your swift response. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.