Los Angeles California Sample Letter for Acknowledgment of Warranty — Instruction for Product Return: [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Acknowledgment of Warranty — Instruction for Product Return Dear [Recipient's Name], I hope this letter finds you well. I am writing to acknowledge the warranty for the [Product Name] that I purchased from your esteemed company, and to initiate the process of returning the said product for repair or replacement. I would like to provide you with the necessary details for the product return: 1. Product Information: — Product Name: [Product Name— - Serial Number: [Serial Number] — Purchase Date: [Purchase Date— - Invoice Number: [Invoice Number] 2. Warranty Information: — Warranty Period: [Warranty Period— - Warranty Terms: [Briefly describe the warranty coverage] — Warranty Exclusions: [If applicable, mention any exclusions or limitations] 3. Description of Issues: — Briefly describe the problem or defect you are experiencing with the product. 4. Return Method: — Please inform me about the preferred method for returning the product, including any packaging instructions or return labels. 5. Requested Action: — Kindly clarify whether the product will be repaired or replaced under warranty, and provide an approximate timeline for completion. 6. Supporting Documents: — I have enclosed copies of the original invoice, the warranty card (if applicable), and any relevant photographs or videos as evidence of the product defect. 7. Contact Information: — Please provide the appropriate contact person's name, email address, and phone number for any queries or updates regarding the return process. I would like to request a written confirmation of this letter, either via email or traditional mail, to ensure that the acknowledgment and initiation of the warranty claim are duly recorded. I appreciate your prompt attention to this matter, and I look forward to a swift resolution to restore the functionality of the product. Should you require any further information or documentation, please do not hesitate to contact me. Thank you for your immediate attention to this warranty claim, and I trust that the process of returning and repairing/replacing the product will be conducted smoothly. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.