Subject: Acknowledgment of Cancellation of Back order: Your Order with Phoenix Arizona Dear [Customer's Full Name], We hope this letter finds you well. Our purpose in writing this correspondence is to acknowledge the cancellation of your back order with Phoenix Arizona. We understand and respect your decision, and we are happy to assist you in any way to ensure a seamless resolution. First and foremost, we would like to apologize for any inconvenience caused by the delay in fulfilling your original order. At Phoenix Arizona, we always strive to provide timely and efficient service to all our valued customers. We regret that we were unable to meet your expectations this time. Your cancellation request for the back ordered item(s) was received on [date of cancellation request]. We have processed your request and successfully canceled the back order with reference number [back order reference number]. Our system has been updated accordingly, and you will not be billed or charged for the canceled item(s). Please note that any prior charges made related to the canceled back order will be promptly refunded to the original payment method used during the purchase. The refund process may take a few business days to reflect in your account, depending on your banking institution's procedures. We kindly ask for your patience during this time. We understand that cancellations can sometimes lead to disappointment, and we deeply regret any inconvenience this may have caused. Furthermore, we want to assure you that your satisfaction remains our top priority. Furthermore, we appreciate your understanding and patience throughout this process. If you have any further questions or concerns regarding your cancelled back order or if there is anything else we can assist you with, please do not hesitate to contact our dedicated customer support team at [customer support contact details]. Our team is available [customer support hours] to attend to your needs and address any queries you may have. Once again, we apologize for any inconvenience experienced. We look forward to serving you again in the near future and hope to regain your trust and confidence in our services. Thank you for choosing Phoenix Arizona. We appreciate your continued support. Sincerely, [Your Name] [Your Position/Title] [Phoenix Arizona]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.