[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer Name] [Customer Address] [City, State, ZIP] Subject: Acknowledgment of Cancellation of Back order Dear [Customer Name], We hope this letter finds you well. We are writing to acknowledge the cancellation of your back order placed with [Company Name]. We understand your decision and want to ensure that you are aware of the cancellation process and any associated details. Firstly, we want to apologize for the inconvenience caused due to the delay in fulfilling your order. We understand that the delay may have caused frustration and disappointment, and we sincerely apologize for any inconvenience this may have caused. Upon receiving your cancellation request, we promptly reviewed your order details. After careful consideration and evaluation of the circumstances, we have canceled the back order as per your request. Rest assured, you will not receive any further communication regarding this specific order. Although we deeply regret any disappointment caused, we would like to inform you that your cancellation has been processed successfully, and any pending payments or charges associated with the back ordered item have been appropriately adjusted. You can expect to see the credit reflected on your billing statement within [number of business days]. We genuinely value your business and strive to provide the highest level of customer satisfaction. We would like to take this opportunity to thank you for your patience throughout this situation. Furthermore, we understand that in today's fast-paced world, time is of the essence, and we apologize for not meeting your expectations in this regard. In appreciation of your understanding and in an effort to regain your trust, we would like to offer you a [discount/code/voucher] to be used towards your next purchase with us. This gesture serves as a token of our commitment to ensuring a better customer experience in the future. Once again, we want to extend our heartfelt apologies for any inconvenience and frustration caused by the back order delay. We sincerely hope that you will provide us with another opportunity to serve you and demonstrate our commitment to exceeding your expectations. Should you have any further inquiries or require additional assistance, please do not hesitate to contact our customer service team at [Customer Service Phone Number] or via email at [Customer Service Email]. We are available [working hours] to address any concerns you may have. Thank you for your understanding and for being a valued customer. We look forward to serving you again soon. Warm regards, [Your Name] [Your Title] [Company Name] --- Different types of San Diego California Sample Letter for Acknowledgment of Cancellation of Back order may include variations in tone, the level of detail provided, and the inclusion of any specific offers or apologies based on the company's policies or customer service approach. However, the content and main purpose of the letter remain the same, acknowledging the cancellation of a back ordered item and expressing regret for any inconvenience caused.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.