Subject: Important Notice — San Jose California Free Delivery Limitations Change Dear Valued Customer, We hope this letter finds you well. We are writing to inform you of an important change to our free delivery service policy in San Jose, California. As our valued customer, we believe it is crucial to provide you with all the necessary information regarding this update. Effective from [date], we have revised our free delivery limitations in order to enhance our overall service sustainability and efficiency. The new limitations are designed to balance our commitment to providing free delivery with the costs associated with transportation and logistics in the San Jose area. This change enables us to continue offering exceptional service and ensures fair distribution of resources. Under the revised policy, we have introduced three different types of free delivery limitations in San Jose, California, catering to various customer needs: 1. Basic Free Delivery: Our Basic Free Delivery option allows for complimentary delivery for orders over a certain dollar amount within designated San Jose city limits. This category remains largely unchanged, ensuring customers who meet the minimum order value requirement will continue to receive free delivery. 2. Premium Free Delivery: In response to customer feedback requesting greater accessibility, we are thrilled to introduce our Premium Free Delivery service. This option provides complimentary delivery for customers residing in specific zip codes within San Jose, regardless of the order value. By expanding this service, we strive to offer enhanced convenience and satisfaction to our valued customers. 3. Membership Exclusive Delivery: To further reward our loyal customers, we are introducing a membership-exclusive delivery service. This service is available to our esteemed members who have subscribed to our loyalty program, enabling them to enjoy free delivery on all qualifying orders, regardless of the delivery address within San Jose, California. We believe that these changes will enable us to maintain the high level of service you have come to expect from our company while allowing for sustainable growth and expansion. We remain committed to continually improving our delivery services to better serve our valued customers in San Jose. Please take note of the revised Free Delivery Limitations mentioned above, effective from [date]. We encourage you to review our website or contact our customer service team for additional information regarding the specific terms and conditions associated with each type of free delivery service. Thank you for your understanding and continued support of our business. We value your patronage and are committed to ensuring your satisfaction. If you have any questions or concerns, please do not hesitate to contact our customer service team at [phone number] or via email at [email address]. We are here to assist you. Best Regards, [Your Name] [Your Position] [Your Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.