Dear [Merchant's Name], I am writing to request a refund for the recently returned merchandise. I purchased the item from your store on [purchase date] and have attached a copy of the receipt for your reference. The reason for my return is [explain the reason briefly]. Despite my expectations, the product did not meet the promised quality or functionality described in your advertisement. I am disappointed as this purchase was intended to [state intended purpose of the product]. I have taken utmost care of the item and its original packaging, ensuring it remains in pristine condition for its return. Enclosed with this letter, you will find the returned merchandise along with all its accessories, user manuals, and any other items that were originally included. As per your store's return policy, I am eligible for a full refund within [number of days] from the date of purchase. Hence, I kindly request that you process the refund of the total amount I paid for the item, which is [mention the total amount paid]. I would appreciate it if you could initiate the refund promptly and credit the funds back to the original payment method used during the purchase. Additionally, please confirm the refund process and provide an estimated timeline for when I can expect to receive the refund. If any further information or documentation is required, please let me know so that I can promptly provide it. I believe in the quality and reputation of your store and hope this is just an isolated incident. I look forward to receiving the refund and continuing to shop at your establishment in the future. Thank you for your attention to this matter. Sincerely, [Your Name] [Your Contact Information]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.