Fairfax Virginia Ejemplo de carta de solicitud de reembolso - Mercancía devuelta - Sample Letter for Request for Refund - Returned Merchandise

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• County: Fairfax
• Control #: US-0069LR
• Format: Word

Description

Carta solicitando devolución.

[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Customer Service Department] [Company Name] [Company Address] [City, State, ZIP Code] Subject: Request for Refund — Returned Merchandise Dear [Customer Service Department], I am writing to formally request a refund for the merchandise I recently returned to your company. I have been a loyal customer of [Company Name] and have always valued the quality of your products. However, in this particular instance, I found the merchandise did not meet my expectations upon arrival. To provide you with the necessary details, I am enclosing a copy of the original sales receipt that clearly indicates the purchase of the merchandise on [Date]. The item I returned was a [Description of the Merchandise], with the product code [Product Code], and the order number [Order Number]. The reason for returning the merchandise is as follows: [Provide a brief explanation of why you are dissatisfied, e.g., incorrect fit, damaged item, wrong color]. In addition, please note that the merchandise was promptly returned within the stipulated return policy timeframe mentioned on the company website. Upon returning the merchandise, I adhered to all the instructions provided, including packaging the item securely to prevent any damage during transit. The returned merchandise was shipped back to your address via [Shipping Carrier] with the tracking number [Tracking Number]. As per the tracking information, the package successfully reached your facility on [Date of Delivery to Company]. Considering the circumstances, I kindly request a full refund of the purchase price, including any applicable shipping charges. Enclosed with this letter, you will find copies of all relevant documentation, including the original sales receipt, return tracking information, and any other supporting materials you may require to process the refund. I expect a prompt response and resolution regarding this matter. As a valued customer, I appreciate your attention to this issue and your commitment to customer satisfaction. I would like to request a refund in the form of [state your preferred refund method, e.g., original payment method or store credit]. If there are any terms or conditions I need to fulfill in order to expedite this process, please let me know. If I do not receive a satisfactory response within [reasonable timeframe, typically 14-30 days], I may have to escalate this matter by seeking assistance from consumer protection agencies or filing a dispute with my financial institution. Thank you for your immediate attention to this matter. I trust that [Company Name] will handle this request in a timely and professional manner. Should you require any further information or clarification, please do not hesitate to contact me by phone or email. I look forward to a swift resolution. Sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.