[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, Zip Code] Subject: Request for Refund — Returned Merchandise Dear [Recipient's Name], I am writing to request a refund for merchandise that I recently returned to your store. I have always been a loyal customer of Fulton Georgia, and it saddens me to have encountered this issue with my recent purchase. On [Date of Purchase], I purchased [Item Description] from your store located in Fulton, Georgia. Upon receiving the item, I discovered that it did not meet my expectations as outlined in your product description and that it had several defects. These defects were not apparent at the time of purchase, and I believe they occurred during the manufacturing or shipping process. Attached to this letter is a copy of the original purchase receipt. Please find enclosed the returned merchandise in its original packaging, along with any related accessories and documentation. I request that you thoroughly examine the item to verify its condition, as I maintained it in the same condition as when it was purchased. As per Fulton Georgia's return policy, I am entitled to a full refund within [number of days] days of purchase. I kindly request that you process the refund as soon as possible to rectify this inconvenience. I would appreciate if the refund is issued in the original form of payment used during the purchase. In addition to the refund, kindly inform me about your company's policy regarding reimbursement for return shipping costs. Since the merchandise was returned due to defects not caused by me, I believe I should be eligible for a full refund on the shipping charges incurred. I hope this matter can be resolved promptly and amicably. I value my relationship with your company and have always had positive experiences in the past. Furthermore, I trust that you will honor your commitment to customer satisfaction and provide a swift resolution. Please contact me at your earliest convenience [include preferred contact method]. I anticipate a reply within [number of days] days of receiving this letter. Thank you for your attention to this matter, and I look forward to hearing from you soon. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.