Subject: Request for Refund — Returned Merchandise from Kings New York Dear [Customer Service Representative's Name], I hope this message finds you well. I am writing regarding a recent purchase I made from Kings New York and the need to return the merchandise. I kindly request a refund in accordance with your return policy, which I understand allows for a refund on returned items within a specified timeframe. Furthermore, I have attached a copy of the receipt and relevant purchase details for your reference. The purchase was made on [date] and the total amount paid was [amount]. The merchandise I want to return consists of [description of the item(s)]. Sadly, upon receiving the merchandise, it became apparent that it does not meet my expectations for quality and functionality. The item(s) arrived in a severely damaged condition with visible defects [optional: include details, such as scratches or manufacturing flaws]. Regrettably, such issues prevent me from enjoying the product as intended and justify my request for a refund. I have taken utmost care in preserving the original packaging and have not used the item(s) other than for a brief examination. Therefore, I kindly request that you process the refund as per your store policy, which states that returns are accepted within [number of days] days from the date of purchase. To help facilitate the refund process, I would prefer the refund to be issued in the original form of payment [optional: specify payment method, e.g., credit card, cash]. This will ensure a smoother transaction and prompt resolution. I appreciate your attention to this matter and expect that my request for a refund will be processed promptly and in accordance with Kings New York's policies. If you require any further information or have any queries, please do not hesitate to contact me at [your contact information]. Thank you for your understanding and prompt assistance in resolving this matter. I look forward to receiving confirmation of my refund soon. Best regards, [Your Name] [Your Contact Information]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.