Riverside California Ejemplo de carta de solicitud de reembolso - Mercancía devuelta - Sample Letter for Request for Refund - Returned Merchandise

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• County: Riverside
• Control #: US-0069LR
• Format: Word

Description

Carta solicitando devolución. Subject: Request for Refund — Returned Merchandise [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Merchant's Name] [Merchant's Address] [City, State, ZIP] Dear [Merchant's Name], I am writing to request a refund for the recently returned merchandise. I have always appreciated the quality and reliability of your products, and this instance is an exception from the exceptional service I have experienced in the past. I made a purchase from your online store on [date of purchase], consisting of [describe the item(s) purchased]. However, upon receiving the package on [date of package receipt], I discovered that the merchandise was defective/damaged/wrong item (choose one) and did not meet my expectations. To rectify this issue, I immediately contacted your customer support hotline and was instructed to return the item(s) within [number of days] days from the date of purchase. I complied with the return policy and shipped the merchandise back to your designated return address on [date of return shipment], using the provided return label. According to the tracking information, the package was delivered to your facility on [date of delivery confirmation], and I trust that you have received it by now. Considering this, I kindly request a full refund of [amount paid], which was the original purchase price of the merchandise. Enclosed, please find copies of the necessary supporting documents, including: 1. Proof of purchase (receipt/invoice) 2. Delivery confirmation for the returned package As a valued customer, I believe that a prompt resolution to this matter is warranted. I understand that sometimes errors occur during the delivery or handling process, and I genuinely hope that we can resolve this issue amicably. It is my preference to continue supporting your business and maintain a positive customer-merchant relationship. I kindly request your immediate attention to my request and a refund for the returned merchandise. Please let me know the status of my refund within [number of days to respond], as it will help me plan accordingly. Thank you for your understanding and prompt action in this matter. I look forward to a favorable resolution and appreciate your commitment towards customer satisfaction. Sincerely, [Your Name]

Subject: Request for Refund — Returned Merchandise [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Merchant's Name] [Merchant's Address] [City, State, ZIP] Dear [Merchant's Name], I am writing to request a refund for the recently returned merchandise. I have always appreciated the quality and reliability of your products, and this instance is an exception from the exceptional service I have experienced in the past. I made a purchase from your online store on [date of purchase], consisting of [describe the item(s) purchased]. However, upon receiving the package on [date of package receipt], I discovered that the merchandise was defective/damaged/wrong item (choose one) and did not meet my expectations. To rectify this issue, I immediately contacted your customer support hotline and was instructed to return the item(s) within [number of days] days from the date of purchase. I complied with the return policy and shipped the merchandise back to your designated return address on [date of return shipment], using the provided return label. According to the tracking information, the package was delivered to your facility on [date of delivery confirmation], and I trust that you have received it by now. Considering this, I kindly request a full refund of [amount paid], which was the original purchase price of the merchandise. Enclosed, please find copies of the necessary supporting documents, including: 1. Proof of purchase (receipt/invoice) 2. Delivery confirmation for the returned package As a valued customer, I believe that a prompt resolution to this matter is warranted. I understand that sometimes errors occur during the delivery or handling process, and I genuinely hope that we can resolve this issue amicably. It is my preference to continue supporting your business and maintain a positive customer-merchant relationship. I kindly request your immediate attention to my request and a refund for the returned merchandise. Please let me know the status of my refund within [number of days to respond], as it will help me plan accordingly. Thank you for your understanding and prompt action in this matter. I look forward to a favorable resolution and appreciate your commitment towards customer satisfaction. Sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.