Bronx New York Ejemplo de carta de solicitud de información: aumento en el monto de la factura - Sample Letter for Request for Information - Increase in Bill Amount

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• County: Bronx
• Control #: US-0072LR
• Format: Word

Description

Carta solicitando información sobre un aumento en la factura. Subject: Request for Information — Unexplained Increase in Bill Amount Dear [Service Provider's Name], I hope this letter finds you well. I am writing to express my concern regarding a significant increase in my recent bill and to seek clarification on the reasons behind this increase. I have been a loyal customer of [Service Provider's Name] for [number of years] and have always been satisfied with the services provided, which is why I found this unexpected increase quite alarming. As a conscientious consumer, I have consistently monitored and maintained control over my usage to ensure that my bills remain within a manageable range. However, upon carefully reviewing my recent bill, I noticed a substantial surge in the total amount due. Being unable to identify any justifiable cause for this rise prompts me to seek your assistance in understanding the factors contributing to this increase. I kindly request the following information to help me comprehend the discrepancy: 1. Detailed Breakdown of Charges: Please provide a comprehensive breakdown of the bill, indicating each service or product charged to my account and the corresponding cost for each. This will allow me to analyze the individual items and identify any anomalies. 2. Usage Comparison: I would appreciate a comparison of my current billing cycle's usage against that of previous cycles. This will assist me in determining whether there have been any unusual spikes in usage that may account for the increased bill amount. 3. Tariff Changes or Rate Adjustments: If there have been any alterations in tariffs or rate adjustments during the billing period, kindly inform me of the specific changes. It is crucial for me to understand any modifications to the cost structure that could impact my bill amount. 4. Service Outages or Disruptions: If there were any service outages or disruptions during the billing cycle, please provide details on their duration and the corresponding reduction in service availability. This will help me better understand any potential correlation between the increase in bill amount and the quality of service provided. 5. Meter Accuracy and Reading Verification: I kindly request that you verify the accuracy of my meter readings to ensure there have been no errors in measurement. If necessary, I would appreciate someone from your team inspecting the meter to rule out any potential discrepancies. 6. Summary of Billing Policies and Terms: Please provide me with a copy of your current billing policies and terms. This will enable me to review and confirm that my bill has been generated in accordance with the agreed-upon terms and conditions. I genuinely value the services provided by [Service Provider's Name] and believe in resolving any concerns through open communication. Therefore, I kindly ask that you address my inquiry as a matter of urgency and provide me with the requested information within [reasonable timeframe] to help rectify this issue promptly. Please feel free to reach me at [Your Contact Information] or via email at [Your Email Address] if you require any additional details or documentation. I look forward to a prompt resolution to this matter and appreciate your cooperation. Thank you for your attention to this request. Sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Your Contact Number] [Your Email Address]

Subject: Request for Information — Unexplained Increase in Bill Amount Dear [Service Provider's Name], I hope this letter finds you well. I am writing to express my concern regarding a significant increase in my recent bill and to seek clarification on the reasons behind this increase. I have been a loyal customer of [Service Provider's Name] for [number of years] and have always been satisfied with the services provided, which is why I found this unexpected increase quite alarming. As a conscientious consumer, I have consistently monitored and maintained control over my usage to ensure that my bills remain within a manageable range. However, upon carefully reviewing my recent bill, I noticed a substantial surge in the total amount due. Being unable to identify any justifiable cause for this rise prompts me to seek your assistance in understanding the factors contributing to this increase. I kindly request the following information to help me comprehend the discrepancy: 1. Detailed Breakdown of Charges: Please provide a comprehensive breakdown of the bill, indicating each service or product charged to my account and the corresponding cost for each. This will allow me to analyze the individual items and identify any anomalies. 2. Usage Comparison: I would appreciate a comparison of my current billing cycle's usage against that of previous cycles. This will assist me in determining whether there have been any unusual spikes in usage that may account for the increased bill amount. 3. Tariff Changes or Rate Adjustments: If there have been any alterations in tariffs or rate adjustments during the billing period, kindly inform me of the specific changes. It is crucial for me to understand any modifications to the cost structure that could impact my bill amount. 4. Service Outages or Disruptions: If there were any service outages or disruptions during the billing cycle, please provide details on their duration and the corresponding reduction in service availability. This will help me better understand any potential correlation between the increase in bill amount and the quality of service provided. 5. Meter Accuracy and Reading Verification: I kindly request that you verify the accuracy of my meter readings to ensure there have been no errors in measurement. If necessary, I would appreciate someone from your team inspecting the meter to rule out any potential discrepancies. 6. Summary of Billing Policies and Terms: Please provide me with a copy of your current billing policies and terms. This will enable me to review and confirm that my bill has been generated in accordance with the agreed-upon terms and conditions. I genuinely value the services provided by [Service Provider's Name] and believe in resolving any concerns through open communication. Therefore, I kindly ask that you address my inquiry as a matter of urgency and provide me with the requested information within [reasonable timeframe] to help rectify this issue promptly. Please feel free to reach me at [Your Contact Information] or via email at [Your Email Address] if you require any additional details or documentation. I look forward to a prompt resolution to this matter and appreciate your cooperation. Thank you for your attention to this request. Sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Your Contact Number] [Your Email Address]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.