Dear [Utility Company], I am writing to request information regarding the recent increase in my bill amount. As a resident of Contra Costa, California, I have been a loyal customer of your company for several years and have never experienced such a significant and unexplained surge in my monthly expenses. I have carefully reviewed my billing statements from the past few months, and it is evident that there has been a sudden and unexpected rise in my bill amount. However, I have not made any changes to my usage habits or added any new appliances or services that could explain this increase. Therefore, I kindly request your assistance in clarifying the following information: 1. Detailed Breakdown: Please provide a comprehensive breakdown of my current bill. Include the charges for different services, such as electricity usage, water consumption, gas usage, and any other applicable fees. Ensure that each component is clearly explained, and specify any changes or additional charges that have contributed to the increase. 2. Usage Comparison: Could you please provide a comparison of my current usage with the previous billing cycles? This will assist me in identifying any abnormal patterns or discrepancies that could account for the sudden spike in my bill. 3. Rate Changes: Has there been any change in the rates for the utility services provided in Contra Costa, California? If so, please provide specific details regarding when the change occurred, the new rates, and the impact it has had on my bill. 4. Meter Readings: To ensure accuracy, I kindly request the meter readings for the billing periods in question. This will allow me to cross-reference the readings with my own records, in case there have been any inconsistencies or errors. 5. Energy-Saving Tips: As a responsible consumer, I am always seeking ways to reduce my utility consumption and lower my bills. If there have been any changes in the energy efficiency programs or guidelines specific to Contra Costa, California, I would appreciate receiving information about them. Additionally, if there are any specific tips or recommendations that I can employ to conserve energy and reduce my bill, please provide those as well. I value the services your company provides and would like to continue being a satisfied customer. However, the recent increase in my bill amount has caused me concern and confusion. I believe that by reviewing the requested information, we can identify any discrepancies or clarify the reasons behind this sudden change. I kindly request that you respond to this letter within [insert timeframe] and provide the requested information. Your prompt attention to this matter will be greatly appreciated. Thank you for your immediate action in addressing this concern. I look forward to receiving your response and working towards a resolution. Sincerely, [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.