Subject: Request for Information ā Increase in BilAmountunā - Franklin, Ohio [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Utility Company Name] [Utility Company Address] [City, State, ZIP] Dear [Utility Company Name], I am writing to bring to your attention a recent increase in my bill amount for the [specific utility service] in Franklin, Ohio. I have been a satisfied customer of your company for [number of years/months], and I have always found your services to be reliable and efficient. However, the sudden surge in my bill has raised concerns, and I kindly request your assistance in resolving this matter. I have carefully reviewed my previous bills and compared them to the most recent one, and it appears that the current bill reflects a significant increase in charges without any substantial change in my usage patterns or any additional services being provided. This unexpected rise in my bill raises doubts about its accuracy and prompts me to seek clarification on the following points: 1. Detailed Explanation: Kindly provide a detailed breakdown of the charges on my bill, specifying the individual costs for each component such as usage charges, meter fees, taxes, and any other applicable fees. This will help me understand the factors contributing to the increase. 2. Comparative Analysis: Please compare my recent bill with a similar billing period from the previous year or provide an average bill for the same period for comparison. This will allow me to evaluate any significant deviations and help identify potential causes for the increase in charges. 3. Usage Records: I would appreciate receiving copies of my usage records for the billing period in question. This will enable me to verify the accuracy of the recorded consumption against my own records and address any discrepancies that may exist. 4. Meter Inspection: To rule out any potential inaccuracies in meter readings, I kindly request a thorough inspection of my utility meter. An onsite inspection will help ensure that the meter is functioning correctly and accurately recording my energy consumption. 5. Assistance in Reducing Bill: I would also like to request your guidance on any energy-saving measures or programs that might be available. This will help me lower my bill in the long run while maintaining a sustainable energy usage level. I trust that these details will assist in investigating the sudden increase in my bill and provide me with a comprehensive understanding of the situation. I kindly request a prompt response within [state a reasonable timeframe, e.g., 10 business days] to address my concerns. Furthermore, I appreciate your attention to this matter and your commitment to maintaining customer satisfaction. Thank you for your prompt attention, and I look forward to receiving a timely response. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.