Subject: Request for Information ā Increase in Bill Amount Dear [Service Provider's Name], I hope this letter finds you well. My purpose in writing to you today is to seek clarification regarding an unexpected increase in my recent bill. As a loyal customer of [Service Provider's Name], I have always appreciated the transparency and reliability of your services. However, it has come to my attention that there has been a noticeable rise in the amount due on my most recent bill. Firstly, I would like to express my gratitude for the quality of service I have received from your company. Over the years, [Service Provider's Name] has consistently delivered exceptional service, making my experience as a customer truly satisfactory. Therefore, I am confident that this unexpected increase in my bill amount may be a result of an oversight or error. After thoroughly reviewing my bill, I noticed that the total amount due has escalated beyond what I have been accustomed to paying. I have ensured that there were no alterations or additions made to my account which would justify such an increase. Hence, I kindly request you to provide me with a detailed breakdown of the recent changes that have led to this substantial bill adjustment. Additionally, I would appreciate if you could explain any modifications in your pricing structure or any new service charges that might have been implemented recently. This will enable me to comprehend the factors influencing the increase and understand if there are any alternatives or solutions that can help mitigate the added cost. As an informed customer, I value transparency and open communication. Understanding the reasons behind this unexpected increase is crucial for me to continue placing my trust in your services. If there have been any adjustments to my plan or changes that I am unaware of, please outline them in detail so that I can evaluate the situation more accurately. Since I have been a loyal customer for a considerable period, I kindly request your assistance in resolving this matter promptly. I believe in the importance of maintaining a mutually beneficial relationship between your company and its customers, and I am confident that we can reach a satisfactory resolution. I look forward to your prompt response addressing the concerns mentioned above. Thank you for your attention to this matter. You're understanding, cooperation, and swift action are greatly appreciated. I believe that by working together, we can clarify and resolve this unexpected increase in my bill amount. Yours faithfully, [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.