[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Service Provider's Name] [Service Provider's Address] [City, State, ZIP] Subject: Request for Information ā Increase in Bill Amount Dear [Service Provider's Name], I hope this letter finds you well. I am writing to inquire about the recent increase in my bill amount associated with the services provided by [Service Provider's Name]. I have been a loyal customer for [duration/years] and have always been satisfied with your services; however, I was surprised to receive my latest bill, which appears to reflect a substantial increase compared to previous months. Furthermore, I have thoroughly reviewed my billing statements and have noticed a discrepancy in the billed amount. To ensure that this increase is justified and accurate, I kindly request further clarification and information regarding the following: 1. Breakdown of Charges: Could you provide a detailed breakdown of the charges included in the recent bill? This would enable me to understand the specific services or changes that have led to the increased amount. 2. Comparison to Previous Bills: Kindly provide a side-by-side comparison between the current bill and at least three previous bills to help me identify any unusual patterns or inconsistencies that may have contributed to the spike in charges. 3. Tariff Rates: Please provide an updated copy of the relevant tariff rates or pricing schedules applicable to my account. This will allow me to verify that the charges comply with the agreed-upon rates. 4. Reason for Increase: It would be greatly appreciated if you could clarify the specific reasons for the increase in my bill. Whether it be due to changes in rates, additional services or features, or any other factors, I would like to have a clear understanding of why the bill amount has risen. 5. Usage Data Verification: If the increase is attributable to changes in my usage or consumption, I kindly request access to my usage data for the relevant time period. This will enable me to cross-check the billed amount with my actual usage and ensure that there are no errors or discrepancies. I understand that occasional adjustments in billing amounts can occur due to various factors, but I believe that it is essential to address and resolve any discrepancies promptly. I value the services provided by [Service Provider's Name] and would like to continue our business relationship. Therefore, I kindly request that you respond to this inquiry within [reasonable timeframe, e.g., 14 days] to avoid any further inconvenience. Please provide the requested information and any supporting documents via [preferred method of communication, e.g., email or postal mail]. Should you have any questions or require additional information, please do not hesitate to contact me at [phone number] or [email address]. I appreciate your prompt attention and cooperation in resolving this matter. Thank you for your understanding. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.