Dear [Customer's Name], Subject: Apology for Accounting Error and Assurance of Prompt Resolution We hope this letter finds you in good health and high spirits. It is with utmost sincerity that we write to address an unfortunate mistake that occurred in the accounting department of our Oakland Michigan branch, concerning your recent transaction. We deeply regret any inconvenience caused and would like to express our sincerest apologies for the error. At [Company Name], we pride ourselves on delivering accurate and reliable financial services to our esteemed clientele. However, in this particular instance, an unfortunate oversight led to an accounting error, significantly impacting the accuracy of your transaction records. We understand the frustration and inconvenience this may have caused you and assure you that we are taking immediate measures to rectify the situation. Our dedicated team of financial professionals has already begun investigating the matter, identifying the root cause of the error, and implementing necessary corrective actions to prevent such occurrences in the future. We understand the gravity of this mistake and would like to assure you that steps are being taken to ensure that similar errors do not happen again. In our commitment to maintaining transparency and accountability, we have already adjusted the discrepancies in your transaction records and have taken the necessary steps to restore the accurate balance. The corrected figures and a comprehensive breakdown of the error have been attached to this letter for your perusal. Should you require any further explanation or clarification, please do not hesitate to contact our customer service team who will be more than happy to assist you. We understand the importance of your satisfaction as our valued customer, and we genuinely apologize for any inconvenience or frustration caused by this accounting error. As a token of our apology and appreciation for your patience and understanding, we would like to extend an exclusive discount of [offer details] on your next purchase with us, valid for [timeframe]. Once again, we sincerely apologize for the accounting error and any distress it may have caused. Your trust and satisfaction are of the utmost importance to us, and we will continue to work diligently to ensure that our financial services meet the highest standards of accuracy and reliability. Thank you for your understanding and ongoing support. We value your business and look forward to serving you again with exceptional service in the future. Yours sincerely, [Your Name] [Your Title/Position] [Company Name] Keywords: Oakland Michigan, Sample, Letter, Apology, Customer, Accounting Error, Mistake, Inconvenience, Transaction, Oversight, Accuracy, Resolution, Financial services, Reliable, Investigation, Root cause, Corrective actions, Transparency, Accountability, Discrepancies, Satisfaction, Discount, Trust, Ongoing support, Business, Exceptional service.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.