Subject: Rectifying Our Accounting Error — Sincere Apologies from Wayne Michigan Dear Valued Customer, [Customer's Name], We hope this message finds you well. As part of our continuous effort to maintain accuracy and transparency in our accounting processes, we want to express our sincere apologies for an unfortunate accounting error that occurred during our recent transaction with you. We deeply regret any inconvenience or confusion this may have caused, and assure you that we are committed to rectify the situation promptly. At Wayne Michigan [Company Name], we understand the importance of clear and error-free bookkeeping, as it directly affects our customers' trust and satisfaction. We are grateful to you for bringing this matter to our attention, allowing us to address it effectively and improve our operations further. Upon discovering the accounting error, our dedicated accounting team immediately investigated the situation thoroughly. It was determined that an unintentional oversight led to the discrepancy and subsequent mistake in our records. Rest assured, we have taken steps to prevent similar errors from happening in the future by implementing additional checks and balances within our accounting procedures. To resolve this matter, we have diligently reviewed the details of your transaction and corrected the mistake accordingly. The necessary adjustments have been made to ensure that your account reflects the accurate and precise status. Our goal is to maintain transparency in all our interactions, and we are committed to providing you with an updated statement reflecting the corrected balance. Please note that we deeply value your patronage and want to ensure your complete satisfaction. We understand the inconvenience caused by this accounting error and want to make it right by offering you additional compensation for any inconvenience and frustration you may have experienced. Our customer service representative will be reaching out to you shortly to discuss suitable compensation options. We genuinely apologize for any stress you may have been caused by this unfortunate incident. Our entire team is committed to providing the highest level of service, and we assure you that your concerns are being taken seriously and will be addressed accordingly. We are continuously working to improve our processes to provide you with the best experience possible. Once again, we extend our sincerest apologies for any inconvenience this accounting error may have caused. If you have any further questions or concerns, please do not hesitate to contact our customer support team at [customer support contact information]. Thank you for your understanding, and rest assured, we value your business and will continue to serve you with excellence in the future. Kind regards, [Your Name] [Your Title] [Company Name] [Company Address] [City, State, ZIP Code] [Phone Number] [Email Address]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.