Fulton Georgia Ejemplo de carta de disculpa por exceso de envío - Sample Letter for Apology for Over Shipment

• Category: Cartas - No legales - Disculpa
• State: Multi-State
• County: Fulton
• Control #: US-0094LR
• Format: Word

Description

Carta de disculpa por sobreenvío de mercancía. Subject: Apology for Over Shipment — Fulton, Georgia Dear [Customer's Name], We hope this letter finds you well. We would like to extend our sincerest apologies for the recent inconvenience caused by an over shipment from our end. We value your satisfaction and deeply regret any inconvenience this may have caused. At [Company Name], we strive to provide exceptional service to our valued customers, and we are truly sorry for this oversight. We understand that receiving an excess shipment can be quite problematic, leading to unnecessary expenses, storage challenges, and inconvenience in managing inventory. We assure you that this was an isolated incident, as we have robust quality control measures in place to prevent such occurrences. Our team is actively working towards preventing a recurrence and ensuring that all our customers receive their orders accurately and in a timely manner. To rectify this situation, we propose the following options for your consideration: 1. Return Shipment: If the excess goods have not been opened or used, we kindly request you to coordinate the return shipping. Upon receiving the shipment back intact, we will arrange for a full refund, including any return shipping costs incurred. Our team will be pleased to assist you with all the necessary information regarding shipping labels and packaging instructions. 2. Donation or Disposal: Should returning the items be inconvenient or costly, we deeply regret this inconvenience and propose donating the excess items to a charity of your choice or disposing of them responsibly. If you decide to pursue this option, please let us know so that we may offer an appropriate reimbursement for the excess items. We understand that this issue may have caused frustration and inconvenience to your business, and we sincerely apologize once again for any negative impact it may have had. As a gesture of goodwill, we would also like to offer you [specific discount, voucher, or credit] towards your next purchase with us. We hope this will help restore your faith in our commitment to providing superior customer service. Please accept our deepest apologies for the oversight. We greatly value your business and assure you that necessary steps have been taken to avoid such mistakes in the future. We genuinely appreciate your understanding and cooperation in resolving this matter. If you have any questions, concerns, or require further assistance, please do not hesitate to contact our dedicated customer support team at [phone number] or [email address]. We are available [working hours] to address any queries or provide additional support. Again, we sincerely apologize for any inconvenience caused, and thank you for your understanding. Sincerely, [Your Name] [Your Title/Position] [Company Name] [Contact Information]

Subject: Apology for Over Shipment — Fulton, Georgia Dear [Customer's Name], We hope this letter finds you well. We would like to extend our sincerest apologies for the recent inconvenience caused by an over shipment from our end. We value your satisfaction and deeply regret any inconvenience this may have caused. At [Company Name], we strive to provide exceptional service to our valued customers, and we are truly sorry for this oversight. We understand that receiving an excess shipment can be quite problematic, leading to unnecessary expenses, storage challenges, and inconvenience in managing inventory. We assure you that this was an isolated incident, as we have robust quality control measures in place to prevent such occurrences. Our team is actively working towards preventing a recurrence and ensuring that all our customers receive their orders accurately and in a timely manner. To rectify this situation, we propose the following options for your consideration: 1. Return Shipment: If the excess goods have not been opened or used, we kindly request you to coordinate the return shipping. Upon receiving the shipment back intact, we will arrange for a full refund, including any return shipping costs incurred. Our team will be pleased to assist you with all the necessary information regarding shipping labels and packaging instructions. 2. Donation or Disposal: Should returning the items be inconvenient or costly, we deeply regret this inconvenience and propose donating the excess items to a charity of your choice or disposing of them responsibly. If you decide to pursue this option, please let us know so that we may offer an appropriate reimbursement for the excess items. We understand that this issue may have caused frustration and inconvenience to your business, and we sincerely apologize once again for any negative impact it may have had. As a gesture of goodwill, we would also like to offer you [specific discount, voucher, or credit] towards your next purchase with us. We hope this will help restore your faith in our commitment to providing superior customer service. Please accept our deepest apologies for the oversight. We greatly value your business and assure you that necessary steps have been taken to avoid such mistakes in the future. We genuinely appreciate your understanding and cooperation in resolving this matter. If you have any questions, concerns, or require further assistance, please do not hesitate to contact our dedicated customer support team at [phone number] or [email address]. We are available [working hours] to address any queries or provide additional support. Again, we sincerely apologize for any inconvenience caused, and thank you for your understanding. Sincerely, [Your Name] [Your Title/Position] [Company Name] [Contact Information]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.