San Antonio Texas Modelo de carta de disculpa por no acreditar el pago del pagador puntual - Sample Letter for Apology for Not Crediting Payment from Prompt Payer

• Category: Cartas - No legales - Disculpa
• State: Multi-State
• City: San Antonio
• Control #: US-0096LR
• Format: Word

Description

Carta al pagador puntual disculpándose por no acreditar su cuenta a tiempo. Dear [Customer's Name], I hope this letter finds you well. I am writing to sincerely apologize for a mistake on our part in failing to credit your payment in a timely manner. We value your business and take full responsibility for this oversight. Upon reviewing our records, it has come to our attention that we did not properly credit the payment you made on [date] for [invoice number]. This was an unfortunate error on our part, and we deeply regret any inconvenience or confusion it may have caused. Please accept our sincerest apologies for the delay in crediting your payment. We understand that prompt payment is essential for maintaining a positive business relationship, and we failed to meet the standards we strive for. Rest assured, we have taken immediate action to rectify the situation. Our accounting team has been alerted and will promptly credit the full payment to your account. Additionally, we have implemented measures to prevent such errors from occurring in the future. We understand that you rely on accurate payment records for your own financial planning, and we assure you that this incident was an isolated occurrence. We are committed to improving our processes and ensuring consistent and reliable service going forward. Once again, please accept our deepest apologies for any inconvenience and frustration this may have caused. We value your business and appreciate your prompt payment. Should you have any further concerns or questions, please do not hesitate to contact our customer service department at [contact information]. We are here to assist you in any way we can. Thank you for your understanding and patience in this matter. Sincerely, [Your Name] [Your Title/Position] [Company Name]

Dear [Customer's Name], I hope this letter finds you well. I am writing to sincerely apologize for a mistake on our part in failing to credit your payment in a timely manner. We value your business and take full responsibility for this oversight. Upon reviewing our records, it has come to our attention that we did not properly credit the payment you made on [date] for [invoice number]. This was an unfortunate error on our part, and we deeply regret any inconvenience or confusion it may have caused. Please accept our sincerest apologies for the delay in crediting your payment. We understand that prompt payment is essential for maintaining a positive business relationship, and we failed to meet the standards we strive for. Rest assured, we have taken immediate action to rectify the situation. Our accounting team has been alerted and will promptly credit the full payment to your account. Additionally, we have implemented measures to prevent such errors from occurring in the future. We understand that you rely on accurate payment records for your own financial planning, and we assure you that this incident was an isolated occurrence. We are committed to improving our processes and ensuring consistent and reliable service going forward. Once again, please accept our deepest apologies for any inconvenience and frustration this may have caused. We value your business and appreciate your prompt payment. Should you have any further concerns or questions, please do not hesitate to contact our customer service department at [contact information]. We are here to assist you in any way we can. Thank you for your understanding and patience in this matter. Sincerely, [Your Name] [Your Title/Position] [Company Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.