San Jose California Modelo de carta de disculpa por no acreditar el pago del pagador puntual - Sample Letter for Apology for Not Crediting Payment from Prompt Payer

• Category: Cartas - No legales - Disculpa
• State: Multi-State
• City: San Jose
• Control #: US-0096LR
• Format: Word

Description

Carta al pagador puntual disculpándose por no acreditar su cuenta a tiempo. Subject: Apology for Oversight in Crediting Your Prompt Payment Dear [Customer's Name], I hope this letter finds you well. I am writing to express my sincerest apologies for an oversight on our part regarding the crediting of your recent payment for [services/subscription/contract], dated [payment date]. Please accept my deepest apologies for any inconvenience or frustration this may have caused you. At the outset, we acknowledge and appreciate your promptness in settling your outstanding balance with us. We understand the importance of timely payments, and it is our duty to ensure that they are processed accurately and efficiently. Unfortunately, due to a clerical error, your payment was not credited to your account as expected. We deeply regret this oversight and have taken immediate action to rectify the situation. Our dedicated team has now investigated the matter thoroughly and updated our records accordingly. Your payment of [amount] has been properly credited to your account, and your current outstanding balance now stands at [new balance]. We understand that timely and accurate reconciliation of payments is critical, especially for customers like you who have always demonstrated diligence in adhering to deadlines. We assure you that this incident has been duly noted, and we are implementing additional measures to minimize the possibility of similar occurrences in the future. It is our utmost priority to maintain strong and trustworthy relationships with our valued customers, and we value your patronage tremendously. We deeply regret any inconvenience or concern that this oversight may have caused you. Rest assured, we will make every effort to ensure that such errors are avoided in the future. To further compensate for the inconvenience caused, we have processed a [discount/applied credit] of [amount] to your account. You should see this reflected in your upcoming statement. We hope that this gesture demonstrates our commitment to resolving this matter swiftly and to your satisfaction. Once again, please accept our sincerest apologies for this oversight. We value your business and the trust you place in us. If you have any further queries or require any additional assistance, please do not hesitate to contact our dedicated customer support team at [phone number] or [email address]. We are here to address any concerns promptly and make sure your experience with us remains exemplary. Thank you for your understanding and for giving us the opportunity to rectify this mistake. We look forward to continuing our business relationship on a positive note. Sincerely, [Your Name] [Your Position] [Company Name] [Company Contact Information] Keywords: San Jose California, sample letter, apology, not crediting payment, prompt payer, oversight, timely payments, clerical error, reconcile, outstanding balance, inconvenience, frustration, rectify, reconcile, diligent, trustworthy relationships, valued customers, compensation, discount, credit, commitment, assistance

Subject: Apology for Oversight in Crediting Your Prompt Payment Dear [Customer's Name], I hope this letter finds you well. I am writing to express my sincerest apologies for an oversight on our part regarding the crediting of your recent payment for [services/subscription/contract], dated [payment date]. Please accept my deepest apologies for any inconvenience or frustration this may have caused you. At the outset, we acknowledge and appreciate your promptness in settling your outstanding balance with us. We understand the importance of timely payments, and it is our duty to ensure that they are processed accurately and efficiently. Unfortunately, due to a clerical error, your payment was not credited to your account as expected. We deeply regret this oversight and have taken immediate action to rectify the situation. Our dedicated team has now investigated the matter thoroughly and updated our records accordingly. Your payment of [amount] has been properly credited to your account, and your current outstanding balance now stands at [new balance]. We understand that timely and accurate reconciliation of payments is critical, especially for customers like you who have always demonstrated diligence in adhering to deadlines. We assure you that this incident has been duly noted, and we are implementing additional measures to minimize the possibility of similar occurrences in the future. It is our utmost priority to maintain strong and trustworthy relationships with our valued customers, and we value your patronage tremendously. We deeply regret any inconvenience or concern that this oversight may have caused you. Rest assured, we will make every effort to ensure that such errors are avoided in the future. To further compensate for the inconvenience caused, we have processed a [discount/applied credit] of [amount] to your account. You should see this reflected in your upcoming statement. We hope that this gesture demonstrates our commitment to resolving this matter swiftly and to your satisfaction. Once again, please accept our sincerest apologies for this oversight. We value your business and the trust you place in us. If you have any further queries or require any additional assistance, please do not hesitate to contact our dedicated customer support team at [phone number] or [email address]. We are here to address any concerns promptly and make sure your experience with us remains exemplary. Thank you for your understanding and for giving us the opportunity to rectify this mistake. We look forward to continuing our business relationship on a positive note. Sincerely, [Your Name] [Your Position] [Company Name] [Company Contact Information] Keywords: San Jose California, sample letter, apology, not crediting payment, prompt payer, oversight, timely payments, clerical error, reconcile, outstanding balance, inconvenience, frustration, rectify, reconcile, diligent, trustworthy relationships, valued customers, compensation, discount, credit, commitment, assistance

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.