Contra Costa California Ejemplo de carta de disculpa por no acreditar el pago - Sample Letter for Apology for not Crediting Payment

• Category: Cartas - No legales - Disculpa
• State: Multi-State
• County: Contra Costa
• Control #: US-0097LR
• Format: Word

Description

Carta de disculpa por no acreditar cuenta. Dear [Recipient's Name], I am writing this letter to sincerely apologize for an oversight on our part in not crediting your recent payment. We understand how important it is for our valued customers, like yourself, to have accurate payment records, and we deeply regret any inconvenience caused. At [Company Name], we strive for excellence in customer service, and we take full responsibility for this error. We have thoroughly investigated the issue and have identified the cause of the problem. It was a technical glitch in our payment system that mistakenly failed to record your payment. Please rest assured that we have taken immediate steps to rectify the situation so that such errors do not recur in the future. To resolve this matter promptly, we have credited the full amount of your payment to your account as of [date]. We truly apologize for any frustration this may have caused you. Please check your account once again and let us know if you notice any discrepancies or if further assistance is required. In addition to addressing the issue, we want to express our gratitude for your understanding and patience throughout this process. Your continued trust in our services is of utmost importance to us, and we will do everything in our power to regain your complete satisfaction. To compensate for the inconvenience caused, we would like to offer you a [discount/voucher/freebie] on your next purchase with us. This way, we hope to demonstrate our commitment to meeting our customers' expectations and ensuring a seamless experience with our company. Once again, please accept our sincere apologies for this oversight. We greatly appreciate your patience and understanding in this matter. If you have any further questions or concerns, please do not hesitate to contact our dedicated customer support team at [phone number] or via email at [email address]. We are readily available to assist you and provide any necessary clarification. Thank you for giving us the opportunity to address this issue, and we hope to continue serving you with our highest level of service and reliability in the future. Warm regards, [Your Name] [Your Title/Position] [Company Name]

Dear [Recipient's Name], I am writing this letter to sincerely apologize for an oversight on our part in not crediting your recent payment. We understand how important it is for our valued customers, like yourself, to have accurate payment records, and we deeply regret any inconvenience caused. At [Company Name], we strive for excellence in customer service, and we take full responsibility for this error. We have thoroughly investigated the issue and have identified the cause of the problem. It was a technical glitch in our payment system that mistakenly failed to record your payment. Please rest assured that we have taken immediate steps to rectify the situation so that such errors do not recur in the future. To resolve this matter promptly, we have credited the full amount of your payment to your account as of [date]. We truly apologize for any frustration this may have caused you. Please check your account once again and let us know if you notice any discrepancies or if further assistance is required. In addition to addressing the issue, we want to express our gratitude for your understanding and patience throughout this process. Your continued trust in our services is of utmost importance to us, and we will do everything in our power to regain your complete satisfaction. To compensate for the inconvenience caused, we would like to offer you a [discount/voucher/freebie] on your next purchase with us. This way, we hope to demonstrate our commitment to meeting our customers' expectations and ensuring a seamless experience with our company. Once again, please accept our sincere apologies for this oversight. We greatly appreciate your patience and understanding in this matter. If you have any further questions or concerns, please do not hesitate to contact our dedicated customer support team at [phone number] or via email at [email address]. We are readily available to assist you and provide any necessary clarification. Thank you for giving us the opportunity to address this issue, and we hope to continue serving you with our highest level of service and reliability in the future. Warm regards, [Your Name] [Your Title/Position] [Company Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.