Dear [Recipient's Name], I am writing this letter to sincerely apologize for an oversight on our part in not crediting your recent payment. We understand how important it is for our valued customers, like yourself, to have accurate payment records, and we deeply regret any inconvenience caused. At [Company Name], we strive for excellence in customer service, and we take full responsibility for this error. We have thoroughly investigated the issue and have identified the cause of the problem. It was a technical glitch in our payment system that mistakenly failed to record your payment. Please rest assured that we have taken immediate steps to rectify the situation so that such errors do not recur in the future. To resolve this matter promptly, we have credited the full amount of your payment to your account as of [date]. We truly apologize for any frustration this may have caused you. Please check your account once again and let us know if you notice any discrepancies or if further assistance is required. In addition to addressing the issue, we want to express our gratitude for your understanding and patience throughout this process. Your continued trust in our services is of utmost importance to us, and we will do everything in our power to regain your complete satisfaction. To compensate for the inconvenience caused, we would like to offer you a [discount/voucher/freebie] on your next purchase with us. This way, we hope to demonstrate our commitment to meeting our customers' expectations and ensuring a seamless experience with our company. Once again, please accept our sincere apologies for this oversight. We greatly appreciate your patience and understanding in this matter. If you have any further questions or concerns, please do not hesitate to contact our dedicated customer support team at [phone number] or via email at [email address]. We are readily available to assist you and provide any necessary clarification. Thank you for giving us the opportunity to address this issue, and we hope to continue serving you with our highest level of service and reliability in the future. Warm regards, [Your Name] [Your Title/Position] [Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.Contra Costa California Ejemplo de carta de disculpa por no acreditar el pago - Sample Letter for Apology for not Crediting Payment
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Espero poder pagar el saldo pendiente, incluyendo el cargo por pago atrasado, en o antes del 20 de este mes. Siento ser tan tarde con mi pago, y espero que esto no le haya causado ningun problema. Mis horas de trabajo se redujeron de forma inesperada, y me dejo con menos dinero esta semana.
Para redactar una carta de disculpa por inasistencia tienes que incluir los motivos por los que pides disculpas, con expresiones como: Lamento las molestias causadas o Lo siento por no asistir". Quiza, algo mas personal: "Siento no haber estado en este dia tan especial".
Aqui van algunos ejemplos: "Perdon por aquella cosa hiriente que te dije". "Siento haber perdido tu libro". "Estaba enojado, pero no deberia haberte insultado. Lo siento". "Siento haber herido tus sentimientos". "Perdon por haberte gritado". "Realmente siento haberte empujado cuando estaba enojado. Estuvo mal.
Le escribo hoy para disculparme en nombre de tu organizacion por detallar el error aqui. Nos esforzamos por brindar el mejor servicio a nuestros clientes y, en esta ocasion, le hemos decepcionado. Este problema surgio debido a una descripcion breve y honesta de lo que salio mal.
Recuerda, que para escribir una carta para pedir perdon por incumplimiento por el motivo que sea, tienes que tener bien pensada una excusa. Sin embargo, el destinatario, nunca debera tomarlo como excusa. Expresa un verdadero arrepentimiento. En un segundo parrafo refleja la decepcion por haber fallado.
10 consejos para escribir un e-mail de disculpas eficaz Anticipa tus disculpas ya desde el asunto.Haz que el remitente sea reconocible y presentate de forma personal.Presenta tus disculpas de forma explicita e inmediata.Explica el motivo del error.Dirigete directamente al usuario con un mensaje personalizado y empatico.
Comienza tu disculpa diciendo "Me disculpo" o "Perdon" y continua con una frase breve que resuma tus sentimientos de remordimiento por lo sucedido. Debes ser sincero al pronunciar estas palabras y ser especifico sobre el motivo por el que te estes disculpando.
23e9 Te ofrezco una sincera disculpa, perdon por haberte fallado. 23e9 Creo que mereces una explicacion, perdoname. 23e9 Una accion vale mas que mil palabras, espero me dejes demostrarte lo arrepentido que estoy.
Como escribir una carta de disculpa Se breve. No tienes que contar toda la historia sobre lo que salio mal. No exageres. No culpes a la otra persona. Se sincero y profesional.
Carta de disculpa al cliente por el retraso en el servicio Estimado , Por favor, acepte nuestras mas sinceras disculpas por el retraso en su servicio. Asumimos toda la responsabilidad de nuestras acciones y trabajaremos sin descanso para corregirlas.
