Kings New York, Sample Letter for Apology for not Crediting Payment Dear [Recipient's Name], I hope this letter finds you well. I am writing to offer my sincere apologies for the oversight made regarding the non-crediting of your recent payment made towards your Kings New York account. Please accept my deepest regrets for any inconvenience this may have caused you. At Kings New York, we prioritize providing excellent customer service and ensuring timely and accurate payment processing. However, due to an unforeseen error in our system, your payment did not go through the necessary credit process, resulting in this unfortunate situation. We understand the importance of promptly addressing and rectifying such mistakes, and I assure you that we are taking immediate actions to resolve this issue. Our dedicated team is currently working to investigate and correct the technical glitch responsible for the non-crediting of your payment. Kindly be assured that your account has been flagged as a priority, and we are endeavoring to process your payment promptly. We understand the inconvenience caused by this delay, and we assure you that steps have been taken to prevent any recurrence in the future. In addition to rectifying the error, we would like to offer you a token of our apology for the inconvenience caused. We have attached a coupon code for a 10% discount on your next purchase or service with Kings New York. We hope this gesture demonstrates our commitment to maintaining your satisfaction as a valued customer. Once again, please accept our sincerest apologies for the oversight in not crediting your payment. We greatly appreciate your patience and understanding in this matter. Should you have any further queries or concerns, please feel free to contact our customer support team at [contact details]. Thank you for your continued trust in Kings New York. We look forward to resolving this issue swiftly and providing you with the exceptional service you deserve. Best regards, [Your Name] Keywords: Kings New York, apology letter, non-credited payment, sincere apologies, inconvenience, excellent customer service, timely and accurate, unforeseen error, technical glitch, investigation, rectification, immediate actions, priority, delay, prevention, token of apology, coupon code, discount, satisfaction, valued customer, trust, customer support.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.