Subject: Apology for Late Payment — Friendly Gesture Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I am writing to sincerely apologize for the delay in payment for [invoice/account number], which was due on [payment due date]. I fully understand the inconvenience and frustration this may have caused you, and I take full responsibility for the oversight. Furthermore, I want to reassure you that this delay was unintentional and not reflective of our commitment to prompt payments. At [Company Name], we value our business relationships and understand the importance of timely payments to maintain mutual trust and goodwill. Unfortunately, we encountered unforeseen circumstances that temporarily affected our cash flow and caused this delay. However, I want to assure you that we have taken immediate action to rectify the situation. We have addressed the issue internally to ensure such delays are not repeated in the future. We genuinely value your patronage and want to express our sincerest apologies for any inconvenience caused. To make amends for this oversight, we would like to offer you a [discount/credit/incentive] on your next invoice as a friendly gesture. We believe this gesture demonstrates our commitment to rectifying the situation and reaffirms our dedication to providing you with excellent service. Please be assured that the outstanding amount will be settled as soon as possible. We have already initiated the payment process, and you can expect it to be received in the coming days. In the meantime, please feel free to contact me directly at [your contact number] or [email address] if you have any further concerns or questions. Once again, please accept our heartfelt apologies for the delay in payment. We genuinely value your understanding and cooperation in this matter. Thank you for your continued support, and we look forward to serving you with utmost professionalism in the future. Sincerely, [Your Name] [Your Position] [Company Name] Keywords: Apology, Late payment, Friendly letter, Sincere, Delay, Invoice, Account number, Unforeseen circumstances, Cash flow, Trust, Goodwill, Commitment, Amends, Discount, Credit, Incentive, Rectify, Outstanding amount, Payment process, Concerns, Questions, Understanding, Cooperation, Professionalism.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.