Dear [Name], I hope this letter finds you in good health and high spirits. I am writing to sincerely apologize for the delay in payment towards [specific product/service]. Regrettably, there have been unforeseen circumstances that had an impact on our payment processing, resulting in the delay. At [Company Name], we deeply value our business relationship with you and understand the importance of timely payments. We take full responsibility for the inconvenience caused by this delay and assure you that we are working diligently to rectify the situation as quickly as possible. Please accept our apologies for any inconveniences this may have caused you. We understand that delayed payments can disrupt your own financial plans, and we truly regret any difficulties it may have created for you. Rest assured, we have taken immediate measures to expedite the payment process and ensure that this situation does not repeat itself in the future. We have reviewed our internal processes and implemented additional safeguards to prevent any delays in payment processing going forward. We deeply appreciate your understanding and patience in this matter. Your trust and support are crucial to us, and we consider you a valued customer. We genuinely apologize for any stress or concern this delay may have caused you. To make amends for the inconvenience caused, we would like to offer a [discount, voucher, gift, etc.] on your next purchase with us as a token of our gratitude for your understanding. We hope that this gesture will help reaffirm our commitment to providing excellent service and ensuring that our valued customers like you are always satisfied. Once again, please accept our heartfelt apologies for the delay in payment. If you have any further queries or concerns regarding this matter, please do not hesitate to reach out to our customer service team, who will be more than happy to assist you. Thank you for your continued support and understanding. We genuinely appreciate your business. Warm regards, [Your Name] [Your Title/Organization] [Contact Information] Keywords: San Jose California, sample letter, apology, late payment, friendly.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.