Dear [Customer's Name], I am writing this letter to sincerely apologize for the delay in refunding your payment for [product or service] from [company name]. We understand that you have been inconvenienced by this delay, and we deeply regret any frustration or inconvenience it may have caused you. At [company name], we strive to provide excellent customer service and ensure timely refunds for our valued customers. However, due to unforeseen circumstances, we experienced a delay in processing your refund request. Please be assured that we are actively working to resolve the issue and expedite your refund. Our team is diligently investigating the delay and taking the necessary steps to rectify the situation as quickly as possible. We understand the importance of promptly returning your money and apologize for any inconvenience and frustration this may have caused. Rest assured that we are committed to resolving this matter promptly and to your utmost satisfaction. In the meantime, if there is anything else we can do to assist you or answer any questions you may have, please feel free to reach out to our customer support team at [customer support contact details]. Again, we deeply apologize for the inconvenience caused by the delay. We value your trust in us and want to assure you that this was an isolated incident. Your satisfaction is of the utmost importance to us, and we will do everything possible to expedite your refund. Thank you for your patience and understanding. We appreciate your continued support. Yours sincerely, [Your Name] [Your Title/Position] [Company Name] Keywords: Suffolk New York, Sample Letter, Apology, Delay, Refund, Customer service, Inconvenience, Frustration, Timely, Unforeseen circumstances, Processing, Rectify, Satisfaction, Customer support, Trust, Patient, Understanding, Support.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.